LeanIX Operations Analyst

SWIFT; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading financial messaging provider is seeking a detail-oriented LeanIX Operations Analyst to support their Enterprise Architecture team in Kuala Lumpur. The candidate will manage operational procedures, ensure data synchronization, and conduct quality checks across systems. This role requires a Bachelor's degree and at least 3 years of relevant experience. The successful applicant will work in a collaborative environment with opportunities for professional growth within a diverse team.

Benefits

Competitive salary

Professional growth opportunities

Inclusive work environment

Qualifications

• 3+ years of experience in IT operations, data management, or enterprise architecture tools.
• Familiarity with Enterprise Architecture / SAP LeanIX / Reporting.
• Understanding of data governance principles and integration patterns.

Responsibilities

• Monitor and maintain integrations between LeanIX and connected systems.
• Execute weekly and monthly data quality checks based on predefined KPIs.
• Support environment refreshes and backups according to defined schedules.

Skills

IT operations

Data management

Enterprise Architecture

Analytical skills

Communication skills

Education

Bachelor’s degree in Information Systems or Computer Science

Tools

Power BI

Excel

ServiceNow

SAP

Job description

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

We are seeking a detail-oriented LeanIX Operations Analyst to join our Enterprise Architecture team. This role is critical for maintaining the integrity and reliability of our LeanIX-based STAMP platform. The successful candidate will manage operational procedures, ensure data synchronization across systems, and perform data quality checks to support governance and decision‑making processes.

Key Responsibilities

Data Synchronization Management

• Monitor and maintain integrations between LeanIX and connected systems (e.g., ServiceNow, Netskope, SAP).
• Validate execution of automated interfaces and troubleshoot synchronization issues.
• Perform manual imports when required (e.g., Business Products, Data Objects).

Data Quality Assurance

• Execute weekly and monthly data quality checks based on predefined KPIs (FactSheet completeness, mandatory attributes, subscriptions, quality seals).
• Ensure compliance with governance standards for FactSheets (Applications, IT Components, Interfaces, Objectives, Initiatives).
• Manage quality seal approvals and renewal intervals for FactSheets where STAMP is the source of truth.

Operational Procedures Execution

• Support environment refreshes (Dev/Sandbox) and backups according to defined schedules.
• Maintain dashboards and reports in LeanIX and Power BI for stakeholders.
• Assist with user management tasks (access reviews, role changes, onboarding/offboarding).

Continuous Improvement

• Identify opportunities to streamline operational processes and improve data governance.
• Collaborate with architects and product owners to ensure accurate and timely updates in LeanIX.

Competency Profile

Takes Accountability for Delivering Results

• Decides on and pursues the best course of action to deliver results following in‑depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed.

Demonstrates Operational Excellence

• Sets clear standards for quality of work; adheres to / encourages a continuous improvement mindset; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction

Expands knowledge

• Translates creative ideas into plans or projects for the business; demonstrates a commitment to learn and develop self and others; takes accountability to ensure knowledge is retained and shared to advance organisation capability and gain business advantage.

Bus Understanding and Commercial Sense

• Applies understanding of how different divisions contribute to meeting SWIFT’s business objectives; understands market drivers of success and encourages changes to improve offerings while optimising commercial performance.

Builds and reinforces cust relationships

• Strengthens relationships by taking every opportunity to listen and respond to customers and adapt solutions to meet their needs; demonstrates and encourages customer focus in all relationships and activities.

Leads with a team focus

• Encourages effective team working within and across the department; respects diversity and recognises contributions from colleagues; coaches and leverages others to achieve goals; leads by example and through constant demonstration of Swift values.

Communicates effectively

• Communicates effectively across a wide range of practical or theoretical issues; modifies communication style to optimise understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views.

Required Skills & Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or related field.
• 3+ years of experience in IT operations, data management, or enterprise architecture tools.
• Familiarity with Enterprise Architecture / SAP LeanIX / Reporting
• Understanding of data governance principles and integration patterns.
• Proficiency in Excel and experience with reporting tools (Power BI preferred).
• Strong analytical skills and attention to detail.
• Excellent communication skills in English.

Nice‑to‑Have

• Experience with ServiceNow, SAP, or Netskope integrations.
• Knowledge of GraphQL, PowerBI and OData for data extraction and reporting.
• Exposure to enterprise architecture frameworks and governance processes.

Why Join Us

Work in a global organization with cutting‑edge EA tools and processes.

Opportunity to shape operational excellence in a strategic technology platform.

Collaborative and inclusive work environment with professional growth opportunities.

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.