Lead - Transition & Mobility

PERSOL; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading HR consulting firm in Kuala Lumpur is seeking a Lead for Transition & Mobility. The successful candidate will oversee the team to deliver employee-centred mobility services, ensuring seamless workforce transitions. The role requires 9-12 years of HR operations experience with a strong focus on offboarding and contract management. Responsibilities include managing global mobility processes and developing a high-performing team. Candidates should possess strong stakeholder management and analytical skills. This position offers a dynamic work environment.

Qualifications

• 9-12 years of HR operations experience, deep exposure to offboarding, contract management, or HR shared services.
• At least 3 years in a team management role.
• Good knowledge of employment law and immigration requirements.

Responsibilities

• Lead the Transition & Mobility team to deliver efficient services.
• Oversee offboarding, contract management, and global mobility operations.
• Develop a high-performing team of specialists.

Skills

Stakeholder management

Analytical skills

Interpersonal communication

Process optimisation

Problem-solving

Education

Bachelor’s degree from a recognised university

Tools

HR systems

Workflow tools

Case management platforms

Job description

Lead - Transition & Mobility (Confidential Search)

The successful candidate will lead the Transition & Mobility team to deliver efficient, employee-centred transition and mobility services, ensuring every workforce movement is seamless and timely. The role oversees offboarding, contract management, and global mobility operations for the Group’s workforce, ensuring cross-jurisdictional compliance, minimising operational and legal risks, and enhancing employee experience at critical transition points.

Key Responsibilities

Transition & Mobility Strategy

• Develop and execute an employee-centred strategy for offboarding, contract management and international assignments that is seamless, compliant with Group policies, aligned with regulatory requirements and workforce planning, and minimises operational disruption.
• Partner with Corporate HR, Finance, People Data, Pay & Benefits and external agencies to resolve escalations and ensure smooth workforce transitions.
• Provide expert guidance to line managers and employees on exits, contract terms and mobility requirements.
• Ensure timely and compliant offboarding processes, including notice handling, final documentation, exit interviews, and clearance workflows.
• Oversee alumni touchpoints, rehire eligibility checks, and end-of-service compliance.

Contract Management

• Oversee timely processing of contract renewals, conversions, end-of-contract actions, and policy-governed decision points.
• Ensure accuracy of contract terms, policy alignment, and risk mitigation for non-renewals or extensions, including multi-jurisdictional context.

Global Mobility Operations

• Manage end-to-end mobility processes including assignments, work permits/visas, taxation, relocations, extensions, repatriations, and cross-border compliance.
• Partner with Corporate HR and Total Rewards to ensure policy alignment governance and consistent application of mobility framework.

Developing Team Capability and Performance

• Lead and develop a high-performing team of transition and mobility specialists to deliver excellent service.
• Foster engagement, accountability, continuous improvement, and capability building to support future growth and transformation.

Process Excellence & Digital Enablement

• Lead continuous improvement initiatives across offboarding, contract workflows, and mobility processes and drive adoption of HR technologies, including GenAI-enabled tools to enhance accuracy, efficiency, and employee experience.

Requirements

• Bachelor’s degree from a recognised university, with 9-12 years of HR operations experience, with deep exposure to offboarding, contract management, mobility, or HR shared services, including at least 3 years in a team management role.
• Extensive knowledge of end-to-end offboarding workflows, contract renewals, conversions, and employee movement processes in fast-paced or regulated environments.
• Prior experience in supporting global mobility operations, including visas, work permits, relocations, taxation, and coordination with internal and external partners is preferred.
• Good knowledge of employment law, immigration requirements, tax rules and policy frameworks, with the ability to interpret and apply these to day-to-day cases.
• Demonstrated experience in process optimisation, and automation, with strong working knowledge of HR systems, workflow tools, case management platforms, and emerging digital/GenAI solutions supporting exits, contracts, and mobility processes.
• Excellent stakeholder management skills, with strong interpersonal and communication capabilities.
• Strong analytical and problem‑solving skills.