Lead SAP CRM Consultant — Design, Integrations & Training

ManpowerGroup; Selangor; On-site; MYR 80,000 - 110,000; Full time

Job summary

A global technology solutions provider is seeking an experienced SAP CRM Consultant in Malaysia, Selangor. This role involves leading the design, configuration, and support of SAP CRM modules while collaborating across functions to deliver effective CRM solutions. Ideal candidates should possess deep SAP CRM expertise, at least 5 years of relevant experience, and strong communication skills in English. Knowledge of SAP HANA and proficiency in Mandarin are advantages. This position is ideal for professionals eager to empower organizations through innovative solutions.

Qualifications

• Minimum 5 years of experience in SAP CRM implementation and support.
• Excellent communication skills in English; Mandarin proficiency is a plus.
• PMI, ITIL, or SAP certifications are preferred.

Responsibilities

• Analyzing business requirements related to customer relationship management.
• Designing and configuring SAP CRM modules including Sales, Service, and Marketing.
• Integrating SAP CRM with other SAP and non-SAP systems.
• Providing technical support and resolving CRM-related issues.

Skills

SAP CRM expertise

Communication skills

SAP ABAP

Web UI

Integration tools

CRM business processes

Education

Bachelor’s degree in Computer Science or related field

Tools

SAP HANA

C/4HANA

S/4HANA

Job description

A global technology solutions provider is seeking an experienced SAP CRM Consultant in Malaysia, Selangor. This role involves leading the design, configuration, and support of SAP CRM modules while collaborating across functions to deliver effective CRM solutions. Ideal candidates should possess deep SAP CRM expertise, at least 5 years of relevant experience, and strong communication skills in English. Knowledge of SAP HANA and proficiency in Mandarin are advantages. This position is ideal for professionals eager to empower organizations through innovative solutions.