Lead, Aerospace Services Operations

GE Aerospace; Malaysia; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading aerospace technology company in Malaysia is seeking a dynamic individual to manage Customer Service Agreements, ensuring fulfillment and customer satisfaction. The ideal candidate will have advanced experience in customer operations and a Bachelor's degree or equivalent experience. This role involves significant interaction with customers and stakeholders, driving action plans with a focus on continuous improvement. If you desire to contribute to a global impact in the aerospace industry, this opportunity is for you.

Qualifications

• Advanced experience in Services & Customer Operations.
• Strong interpersonal and communication skills.
• Ability to drive action plans to completion.

Responsibilities

• Coordinate fulfillment issues related to Customer Service Agreements.
• Utilize knowledge of technical disciplines to execute policy.
• Act as a resource for less experienced colleagues.

Skills

Attention to detail

Interpersonal skills

Communication skills

Problem-solving

Education

Bachelor's degree or equivalent experience

Job description

A leading aerospace technology company in Malaysia is seeking a dynamic individual to manage Customer Service Agreements, ensuring fulfillment and customer satisfaction. The ideal candidate will have advanced experience in customer operations and a Bachelor's degree or equivalent experience. This role involves significant interaction with customers and stakeholders, driving action plans with a focus on continuous improvement. If you desire to contribute to a global impact in the aerospace industry, this opportunity is for you.