Senior Retail Associate

Habib Retail; Kota Bharu; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Kota Bharu is seeking a Retail Sales Associate to provide excellent customer service and support sales processes. The ideal candidate should have a minimum qualification of SPM, preferably 2-3 years of experience in the fashion and beauty retail industry. Strong communication skills in English and Bahasa Melayu are essential, and the ability to work shifts is required. Join us and grow within the company while enjoying attractive commissions and a competitive salary.

Benefits

Medical benefits

Miscellaneous allowance

Attractive high sales commissions

Competitive salary

Qualifications

• Minimum qualification of SPM or equivalent.
• 2-3 years of relevant experience in retail preferred.
• Strong business knowledge in retail management and customer services.

Responsibilities

• Engage with customers, answer inquiries, and explain products.
• Coordinate sales and promotional activities.
• Assist with telemarketing and maintain customer relationships.

Skills

Customer service

Sales knowledge

Teamwork

Communication in English

Communication in Bahasa Melayu

Education

Sijil Pelajaran Malaysia (SPM) or equivalent

Job description

Overview

Add expected salary to your profile for insights

You will be given the responsibility to personalize excellent customer services and assist the customers in overall buying processes while maintaining good relationship with the customers. We provide internal training and development opportunity to support your professional growth within the Habib Group.

Grow with us and be part of our culture. Shortlisted candidates will be receiving a call from our HR team within a week!

Responsibilities

• Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.
• Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.
• Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.
• Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.
• Maintain new merchandise record into stock card as and when required.
• Receive transfer in stocks and assist with monthly stock take.
• Ensure all requirements of cutting and servicing item from customers are in order and approved by superior.

Requirements

• Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.
• Preferably 2-3 years of relevant working experiences in fashion and beauty retail industry or equivalent. Fresh graduates are encouraged to apply too.
• Strong business knowledge in retail management, sales and marketing and customer services.
• Good command of verbal and written English and Bahasa Melayu language, ability to speak additional languages will be an added advantage.
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
• Able to work as a team.
• Must be willing to work on shifts (retail hours) / weekends and public holidays.
• Candidates have full working rights for Malaysia.

Show more

Application and Company Description

At HABIB Group, we take pride in being the leading retailer and distributor of exquisite products, showcasing the finest craftsmanship and timeless beauty. From meticulously crafted jewellery to dazzling diamonds and gems, we celebrate our nation fan heritage by offering a diverse range of quality products. Our dedication to preserving tradition while embracing innovation ensures that we stay at the forefront of the retail industry, making us a name synonymous with brilliance.

Together, let us elevate elegance and celebrate the splendour of our heritage. #habibgrouptalents

Perks and benefits: Medical, Miscellaneous allowance, Attractive High Sales Commissions, Competitive Salary

What can I earn as a Retail Sales Associate