Key Account Manager

Gold Leaf Marketing Sdn Bhd; Penaga; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading marketing firm in Penang is seeking a Sales & Marketing professional with a degree or diploma in the field. The ideal candidate will have 2-3 years of experience, strong analytical and organizational skills, and the ability to manage budgets and strategies effectively. Responsibilities include negotiating sales agreements, conducting performance reviews, and building relationships with customers. Benefits include annual leave and contributions to EPF/SOCSO.

Benefits

Annual Leave

EPF / SOCSO / PCB

Qualifications

• Minimum 2-3 years of related working experience.
• Fluency in local language and ideally English, both written and spoken.
• Professional certificates, Diploma, or Degree in Sales & Marketing.

Responsibilities

• Manage operating departmental budgets and costs according to annual allocation.
• Develop and implement local go-to-market strategies for assigned customers.
• Conduct regular reviews to provide feedback on performance gaps and improvements.
• Manage annual negotiations for sales agreements and achieve targeted margins.
• Develop insights and action recommendations from post-evaluation analyses.
• Build relationships with customers to understand needs and achieve objectives.
• Work with cross-functional teams to ensure effective execution.
• Oversee team’s delivery of function goals.

Skills

Sound knowledge of industry/market/competitors/customers

Advanced research and analytical skills

Coordination and organization skills

Proficiency in office productivity tools

Fluent in local language and ideally in English

Education

Professional certificates, Diploma, or Degree in Sales & Marketing

Tools

Excel

Word

PowerPoint

Job description

Professional certificates, Diploma, or Degree in Sales & Marketing

Minimum 2-3 year(s) of related working experience

Demonstrate sound knowledge and understanding of the industry/market/competitors/customers

Demonstrate advanced research and analytical skills

Demonstrate general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding

Demonstrate strong coordination and organization skills in collecting business-related data

Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Demonstrate fluency in local language and ideally in English, both written and spoken

Requirement

• Professional certificates, Diploma, or Degree in Sales & Marketing

• Minimum 2-3 year(s) of related working experience

• Demonstrate sound knowledge and understanding of the industry/market/competitors/customers

• Demonstrate advanced research and analytical skills

• Demonstrate general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding

• Demonstrate strong coordination and organization skills in collecting business-related data

• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

• Demonstrate fluency in local language and ideally in English, both written and spoken

Responsibility

• Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.

• Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals. Monitor team key performance indicators achievement.

• Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain.

• Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins. Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team.

• Develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies. Manage reporting of sales and projected sales/margin forecasts.

• Evaluate trends and form meaningful conclusions to facilitate strategic decisions. Develop, monitor and recommend improvement initiatives on business processes, customer services and new techniques (category management, scanning, etc.).

• Develop and build relationships with customers and a network of contacts to order to understand customer needs and achieve business objectives. Work closely with the cross-functional teams (e.g. Trade Marketing, Product Manager and Supply Chain Management) to ensure efficient and effective execution

• Manage and oversee team’s delivery of team/function goals to drive execution against goals set.

Benefits

• Annual Leave
• EPF / SOCSO / PCB