Junior Operation Executive

I Darts Capital Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recreational services provider in Kuala Lumpur is looking for enthusiastic staff to enhance customer experiences at their clubhouse. Responsibilities include greeting members, assisting with facility operations, coordinating recreational activities, and ensuring safety compliance. Candidates with good communication skills in English and Mandarin, along with customer service experience, are encouraged to apply. A competitive salary package and performance-based incentives are offered, along with career growth opportunities within the organization.

Benefits

Competitive salary package

Performance-based incentives

Access to exclusive club facilities

Career growth opportunities

Qualifications

• Fresh graduates are welcome; candidates with at least 1 year of experience are encouraged.
• CPR and First Aid certification is an added advantage.

Responsibilities

• Greeting members and guests in a friendly, professional manner.
• Assisting with the daily operations and maintenance of the clubhouse.
• Planning, coordinating, and facilitating recreational activities.
• Enforcing rules, ensuring guest safety, and following emergency protocols.
• Operating point‑of‑sale (POS) systems and processing payments.
• Providing support to front‑line teams.

Skills

Good communication skills in English

Fluency in Mandarin

Customer service skills

Problem-solving skills

Attention to detail

Ability to work under pressure

Ability to work independently

Education

Fresh graduates are welcome to apply

At least 1 year of experience

Job description

Requirements

• Good communication skills in English & Mandarin. Fluency in Bahasa Malaysia is a bonus.
• Fresh graduates are welcome to apply; candidates with at least 1 year of experience are also encouraged.
• Strong communication and customer service skills.
• Ability to work well under pressure in a fast‑paced environment.
• Physical stamina to stand, walk, and move for extended periods.
• Flexibility to work weekends, holidays, and evenings as per operational needs.
• CPR and First Aid certification is an added advantage but not required.
• Ability to work independently with discretion for confidential information.
• Problem‑solving, attention to detail, and analytical skills.

Responsibilities

• Customer Service: Greeting members and guests in a friendly, professional manner, answering telephones, handling inquiries, and providing information about available activities and facilities.
• Facility Operations & Maintenance: Assisting with the daily operations and maintenance of the clubhouse and activity areas. This includes routine cleaning tasks, setting up/dismantling equipment safely, and ensuring all equipment is stored securely.
• Activity Support: Assisting in planning, coordinating, and facilitating recreational and sports activities (e.g., pickleball event, shooting‑range programs).
• Safety & Compliance: Enforcing rules, height/age restrictions where applicable, ensuring guest safety, and following emergency protocols.
• Administrative Tasks: Operating point‑of‑sale (POS) systems, processing payments for equipment rentals, facility use, or retail sales, and assisting with membership processes and facility bookings.
• Team and client support: Assist front‑line teams and provide support to help them perform their duties efficiently.

Benefits

• Competitive salary package based on experience.
• Performance‑based incentives.
• Access to exclusive club facilities and staff perks.
• Career growth opportunities within Combat Baze Group.