Junior Network Partner Coordinator

Swiss Re; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading global reinsurance company in Kuala Lumpur is seeking a Junior Partner Coordinator to support the implementation of Global Programs, coordinating between internal teams and Network Partners while ensuring compliance with service level agreements. The ideal candidate has a bachelor's degree, excellent communication skills, and prior experience in a relevant field. This role offers an inclusive work environment where diverse perspectives are valued.

Qualifications

• Prior internship or professional experience in Operations, Finance, International Business or Insurance is an asset.
• Fluent in Business English is a must. Any other language is a plus.
• Prior international experience will be an asset.

Responsibilities

• Provide support in transactional business and coordination of local policy and invoice issuance.
• Support the local policy quality control process for timely issuance.
• Monitor local premium collection process for Network Partner policies.

Skills

Team player

Excellent communication skills

Negotiation skills

Attention to detail

Ability to handle multiple priorities

Education

University bachelor's degree or equivalent

Job description

About the role

As a Junior Partner Coordinator, you will play an important role in the implementation of Global Programs by being the link between Swiss Re Corporate Solutions Producing Offices (Underwriters and Underwriting Assistants) and Network Partners (NP) around the world. You will ensure local policies are issued and serviced in line with our global clients' requirements, market regulations and service level agreements (SLAs), as well as support binder verification and financial booking team and technical accounting team with gathering and confirming the information from NPs.

Responsibilities

• Provide support in transactional business and coordination of local policy and invoice issuance process using our IT tools for a defined set of International Programs.
• Support the local policy quality control process, ensuring policies are issued in a timely and accurate manner, in adherence to SLAs and local policy requests.
• Support and monitor local premium collection process for Network Partners policies.
• Support Network Partner Statements of Account and coordinate clarifications within the team and internal stakeholders.
• Collect and document knowledge of individual Network Partners, their capabilities, market specifics and local regulations.
• Support process enhancement initiatives as well as the creation and maintenance of Standard Operating Procedures.
• Provide support in business reporting processes.

About the team

The Network Partner Fronting Team is part of the International Program Operations team and manages the relationship between Swiss Re Corporate Solutions and the Network Partners. We work closely with many Swiss Re Corporate Solutions teams and Network Partners around the globe to win and service International Insurance Programs for Global Corporate Clients.

About you

Professional Profile:

• University bachelor's degree or equivalent.
• Prior internship or professional experience in Operations, Finance, International Business or Insurance role will be an asset.

Languages:

• Fluent in Business English is a must.
• Any other language is an asset.

Personal Skills

• Team player with excellent communication skills.
• Ability to build and maintain effective relations in a multi-cultural environment
• Demonstrate strong communication and negotiation skills both verbal and written.
• Ability to handle multiple priorities, work independently and deliver high-quality products under pressure.
• Quality focused, attention to detail and solution oriented, persistent and thorough.
• Goal-orientation and willingness to continuous learning and improvement.
• Prior international experience (living and working abroad or used to work within multinational team set-up) will be an asset.

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.