Junior IT Support (AutoCount / SQL Accounting)

PC Mart Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading software solutions provider in Kuala Lumpur is seeking a Junior IT Support personnel to provide online technical support for AutoCount and SQL Accounting systems. The successful candidate will troubleshoot customer issues remotely and handle installation and configuration support via TeamViewer. Suitable candidates should have good problem-solving skills and effective communication abilities to assist clients effectively.

Qualifications

• Familiarity with AutoCount or SQL Accounting software.
• Strong problem-solving skills for technical issues.
• Effective communication skills with clients.

Responsibilities

• Provide remote support for AutoCount / SQL Accounting users.
• Assist with installation, setup, and configuration.
• Handle support tickets and diagnose issues.

Skills

Remote support

Troubleshooting

Technical communication

Job description

Junior IT Support (AutoCount / SQL Accounting)

Company Overview: We are a leading software solutions provider specializing in AutoCount and SQL Accounting systems for SMEs and corporate clients. With years of industry experience, we provide implementation, training, and technical support to ensure smooth daily operations for our customers.

Job Description

We are looking for a junior IT support personnel to join our support team. The successful candidate will provide online technical support via TeamViewer for our corporate customers using AutoCount or SQL Accounting software.

Responsibilities

• Provide remote support and troubleshooting for AutoCount / SQL Accounting users.
• Assist customers with installation, setup, and configuration via TeamViewer.
• Handle support tickets, diagnose technical issues, and offer timely solutions.
• Maintain records of support activities and escalated complex issues when required.
• Communicate effectively with clients.

Requirements

• Position Level: Junior Executive
• Specialization: IT - Software
• Industry Type: Information Technology & Computing
• Vacancies: 2
• Closing Date: 2025-12-31

Company Details

• Company Name: PC Mart Sdn Bhd
• Registration No.: 199601001813
• Address: 62-2 Jalan Tasik Utama 7, Medan Niaga Tasik Damai
• Postcode: 57000, Sungai Besi
• State: Wilayah Persekutuan
• Tel: [phone]
• Fax:
• Email: ***@pcmart.com.my
• Web Site: https://www.pcmart.my
• Contact Person: PC Mart Sdn Bhd

How to apply

Email ***@pcmart.com.my directly or call 0122037670 to apply for this job. Announce to them where you saw this posting.

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