IT Technician: Helpdesk & Hardware/Network Support

Private Advertiser; Iskandar Puteri; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology support firm located in Johor is seeking an IT Technician to provide first-level support on hardware, software, and network issues. This role involves troubleshooting technical issues, maintaining computer systems, and assisting in IT projects under supervision. Candidates should have a solid understanding of IT support and be familiar with Microsoft 365. Competitive salary and benefits are offered.

Qualifications

• Experience in providing first-level IT support.
• Ability to install and maintain computer systems and peripherals.
• Familiarity with basic network setup and maintenance.
• Experience with Active Directory and user account management.

Responsibilities

• Provide first-level support on hardware, software, network, and system issues.
• Respond to IT helpdesk tickets and ensure timely resolution.
• Support IT infrastructure projects and assist in system migrations.
• Help monitor compliance with IT security policies.

Skills

Technical support skills

Basic network setup

Troubleshooting hardware/software

Documentation skills

Experience with Microsoft 365

Job description

A technology support firm located in Johor is seeking an IT Technician to provide first-level support on hardware, software, and network issues. This role involves troubleshooting technical issues, maintaining computer systems, and assisting in IT projects under supervision. Candidates should have a solid understanding of IT support and be familiar with Microsoft 365. Competitive salary and benefits are offered.