IT Technician

Centricore Systems Sdn Bhd; George Town; On-site; MYR 100,000 - 150,000; Part time

Job summary

A leading IT solutions provider in George Town, Penang seeks an IT Technician fluent in Mandarin to deliver exceptional support and troubleshoot technical issues for clients. The successful candidate will have at least 1 year of IT support experience, strong problem-solving skills, and a customer-focused approach. This contract role offers competitive remuneration, flexible arrangements, and ongoing training within a collaborative team environment. Apply now to contribute your expertise and join a dynamic workplace.

Benefits

Competitive remuneration

Flexible working arrangements

Ongoing training and development

Qualifications

• Minimum 1 year of experience in an IT support or help desk role.
• Strong troubleshooting and problem-solving skills.
• Proficient in Mandarin and English, both written and verbal.

Responsibilities

• Provide frontline IT support and troubleshoot hardware, software, and network issues.
• Perform installations, configurations, and upgrades of computer systems.
• Respond to IT-related inquiries and requests in a timely manner.

Skills

Troubleshooting skills

Problem-solving skills

Proficient in Mandarin

Proficient in English

Customer-focused approach

Ability to work independently

Ability to work in a team

Job description

Overview

Centricore Systems Sdn Bhd – George Town, Penang

Centricore Systems Sdn. Bhd., a leading IT solutions provider, is seeking a dedicated IT Technician (Mandarin Speaking) to join our team in George Town, Penang. This contract role is an excellent opportunity to contribute your technical expertise and language skills to support our diverse client base.

What you'll be doing

• Provide frontline IT support and troubleshoot hardware, software, and network issues for our clients
• Perform installations, configurations, and upgrades of computer systems, peripherals, and software
• Respond to IT-related inquiries and requests in a timely and professional manner
• Document all support activities and maintain accurate records of incidents and resolutions
• Collaborate with the IT team members to implement process improvements and identify ways to enhance the overall customer experience

What we're looking for

• Minimum 1 years of experience in an IT support or help desk role
• Strong troubleshooting and problem-solving skills with the ability to quickly identify and resolve technical issues
• Proficient in Mandarin and English, both written and verbal, with excellent communication skills. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Knowledge of hardware, software, and network troubleshooting
• Customer-focused approach with the ability to provide exceptional service to clients
• Ability to work independently and as part of a team in a fast-paced environment

What we offer

At Centricore Systems, we are committed to providing a supportive and rewarding work environment. As an IT Technician (Mandarin Speaking), you will have the opportunity to work on a diverse range of projects, receive ongoing training and development, and be part of a dynamic and collaborative team. We offer competitive remuneration, flexible working arrangements, and a range of employee benefits to support your wellbeing and overall job satisfaction.

About us

Centricore Systems Sdn. Bhd. is a leading provider of innovative IT solutions and services. With a focus on delivering excellence, we work closely with our clients to understand their unique needs and provide tailored solutions that drive business success. Our team of passionate and skilled professionals is dedicated to pushing the boundaries of technology and creating a lasting impact on the communities we serve.

How to apply

If you\'re ready to take the next step in your IT career, we encourage you to apply now for this exciting opportunity.