IT Technician

Mi Equipment; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading IT solutions provider in Bayan Lepas, Malaysia is seeking an IT Support Specialist. This role involves PC setup, providing technical support to employees, and ensuring compliance with IT policies. Candidates should have a Diploma in IT and at least 1 year of experience, though fresh graduates are welcome to apply. Strong knowledge of Microsoft products and troubleshooting skills are essential. Join us for a dynamic work environment with growth opportunities.

Qualifications

• At least 1 year of working experience in IT support.
• Fresh graduates are encouraged to apply.
• Ability to work in a fast-paced environment.

Responsibilities

• Set up and deploy PCs for new employees.
• Provide internal IT support to all staff.
• Maintain IT policy compliance and software licensing.
• Track IT assets and control VPN access.

Skills

Technical knowledge

Microsoft products

Communication skills

Troubleshooting

Education

Diploma in Computer Science/IT

Job description

Responsibilities

• PC setup and deployment for new employee
• Provide technical knowledge to different level of staff to solve their daily problems
• Maintain company software licensing
• Maintain and review the IT policy and procedures to comply with the regulatory requirement and to safeguard the company asset
• Provide support on IT equipment such as printers, CCTV, laptop, desktop and door access
• Provide internal support to all employee for any IT issues
• Able to propose improvement on current system
• IT Asset tracking
• Maintain and control VPN access
• Arrange bi-annual and annual vendor maintenance for all IT appliances and systems
• To participate and ensure all the IT policies are followed and assist in IT audit quarterly
• Undertake other duties and responsibilities, which may be assigned by the Company from time to time with on time full closure

Job Requirements

• Candidate must possess at least a Diploma, Advanced/Higher Diploma in Computer Science/ Information Technology/ Management Information Systems or equivalent
• At least 1 year of working experience in the related field is required for this position
• Able to work well in fast paced environment
• Independent individual with good attitude and communication skills
• Know-how in Microsoft products and troubleshooting of computer laptops/desktop is a must
• Fresh graduates are encouraged to apply