IT Support

Vantage View Technology Sdn Bhd; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology company in Kulai, Johor is looking for an IT Support Specialist to handle technical issues and support tasks. Responsibilities include managing IT equipment, assisting in network maintenance, and ensuring user account management. Ideal candidates will have 1-3 years of experience in IT support, proficiency in software like Windows and Microsoft Office, and basic networking knowledge. Occasional travel is required. This role offers a great opportunity for growth and development in the technology sector.

Qualifications

• 1-3 years of IT support experience preferred; fresh graduates are encouraged to apply.
• Proficient in common office software, including Windows and Microsoft Office.
• Basic networking knowledge (TCP/IP, LAN/WAN, routers, switches).

Responsibilities

• Handle employees’ IT-related issues, including computers, printers, networks, and software support.
• Install, configure, maintain, and upgrade company IT equipment.
• Maintain inventory records, including IT asset registration, issuance, disposal, and updates.
• Assist in basic maintenance of servers and network devices.
• Manage user accounts, including creation and permission setup.
• Monitor network stability and promptly resolve connectivity issues.
• Assist in implementing IT security policies and training.

Skills

IT support experience

Windows proficiency

Microsoft Office proficiency

Basic networking knowledge

Tools

Google Workspace

Job description

Vantage View Technology Sdn Bhd – Kulai, Johor

Responsibilities

• Handle employees’ IT-related issues, including computers, printers, networks, and software support.
• Install, configure, maintain, and upgrade company IT equipment.
• Maintain inventory records, including IT asset registration, issuance, disposal, and updates.
• Assist in basic maintenance of servers, network devices, and WiFi infrastructure.
• Manage user accounts, including creation, permission setup, and deactivation.
• Monitor network stability and connectivity, and promptly resolve network downtime or slow performance issues.
• Assist the IT Manager/Supervisor in implementing the company’s IT security policies, including antivirus management, firewall configuration, and IT security awareness training.

工作职责

• 负责处理员工的 IT 问题，包括电脑、打印机、网络、软件操作等技术支援。
• 负责公司 IT 设备的安装、配置、维护与升级。
• 维护库存记录，包括 IT 资产登记、借用、报废及更新。
• 协助服务器、网络设备、WiFi 环境的基本维护。
• 管理用户账号包括创建、权限设置与停用。
• 协助监控网络稳定性与连线状况，及时处理网络中断或速度缓慢等问题。
• 协助 IT Manager/主管执行公司 IT 安全政策，包括防病毒、防火墙设置及IT安全意识教育。

Skills & Requirements

• 1–3 years of IT support experience preferred; fresh graduates are encouraged to apply.
• Proficient with Windows, Microsoft Office, Google Workspace, and other common office software.
• Basic networking knowledge (TCP/IP, LAN/WAN, routers, switches).
• Knowledge of hardware assembly, diagnostics, and troubleshooting is an advantage.
• Basic understanding of IT security concepts is a plus.
• Occasional travel between Johor Bahru and Kulai is required; having own transportation is preferred.

技能要求

• 1–3 年 IT 支援经验者优先，新鲜毕业生也欢迎申请。
• 熟悉 Windows、Microsoft Office、Google Workspace 或其他常用办公软件。
• 基本网络知识（TCP/IP、LAN/WAN、Router、Switch）。
• 具备基础 IT Security 认识为加分。
• 偶尔需要来往JB 和古来，有交通优先。