IT Specialist - CoE S&I Connect&Cloud (Network)

AT&S; Kedah; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading technology company in Malaysia seeks a Network Specialist to engage with users and develop technology solutions that meet business needs. You will be responsible for customizing existing systems, providing technical assistance, and ensuring effective network performance. A Bachelor's degree in a relevant field and strong experience in enterprise networking, firewall technology, and troubleshooting are required. This position offers a dynamic work environment focused on innovation and efficiency.

Qualifications

• At least 3 years of professional domain experience.
• 3 to 5 years of experience in enterprise networking.
• Strong knowledge of network security principles.

Responsibilities

• Engage with users to understand business needs.
• Support in developing technology solutions.
• Customize existing systems for specific requirements.
• Provide technical assistance and training.

Skills

Enterprise networking expertise

Network and firewall technologies

Cisco networking technologies

Troubleshooting

Communication

Education

Bachelor’s degree in computer science or equivalent

Tools

Palo Alto firewall

MPLS

VPN

SD-WAN solutions

Job description

Responsibilities

Engage with key users to understand business needs, challenges, and goals. Support in developing (technology) solutions on domain level aligned with organizational objectives.

Define domain related processes and policies including complementary documentation.

Support and consult in IT projects as well as lead domain initiatives including ensuring successful execution from planning to completion.

Customize existing systems to meet specific user requirements (domain specific). Evaluate and recommend new processes/technologies for efficiency and effectiveness.

Provide (technical) assistance to key users. Conduct training sessions on processes and potential software and hardware usage for domain specific topics.

Analyse complex issues and propose effective solutions.

Produce reports to guide decision‑making.

Ensure to meet the KPI for the responsible services.

Hardware and software optimization.

Qualifications

• Bachelor’s degree in computer science, software engineering, automation, industrial engineering, or comparable degree or equivalent at least 3 years professional domain experience
• 3 to 5 years of experience in enterprise networking.
• Experience working in network and security tools, ability to manage network and troubleshoot issues.
• Expert knowledge and practical experience in network and firewall technologies (including processes, e.g. ITIL)
• Strong knowledge of Cisco networking technologies (switching, routing, wireless).
• Hands‑on experience with Palo Alto firewall administration.
• Proficiency in MPLS, VPN, and SD‑WAN solutions.
• Solid understanding of network security principles and best practices.
• Excellent troubleshooting and problem‑solving skills.
• Strong communication and documentation abilities.