Job Overview
We are looking for a reliable IT executive/ senior executive to responsible for the delivery and management of IT Infrastructure, system, security, and other IT-related issues within the organization, ensuring that service levels of performance and availability are achieved through the internal IT infrastructure team or external service providers.
Responsibilities
- To manage and monitor the performance of all IT infrastructure related systems including servers, storage, network, security, backups, and disaster recovery to meet the organization's current and future requirements, as well as to ensuring that it is optimized and that future capacity planning in undertaken
- To manage the network perimeter and IT infrastructure to ensure that the environment is securely protected and patched, ensuring that a security policy is documented and updated, and that regular reviews are undertaken to identify security risks
- To maintain and implement effective IT infrastructure policies, standards, procedures, guidelines, as well as comprehensive records and documentation for the configuration of the IT infrastructure
- Maintain and responsible for daily end-users’ support in PCs, printers, and software related issues in order to ensure smooth daily business operation including CCTV, antivirus, email, networking and database to ensure system are in good condition
- Propose and source for new technique/ solution for overall to improve IT support
- Work closely with ERP system suppliers to track, identify and resolve ERP system functionality problems and faults
- Manages all IT equipment and assets
- Any other duties or responsibilities as assigned by the management
Qualifications
- Preferably with a bachelor’s degree in Computer Science/ Information Technology, or equivalent
- Minimum with 5 years of experience in design, configuration, and management of server administration & network equipment
- Understand the basic concept of programming, database, and SQL
- Good understanding of common applications of email, Microsoft Office 365, and social media apps
- Strong in analytical skills with critical-thinking mind set, organizing and communication skills
- Required languages: Bahasa Malaysia, English and Mandarin. Candidates fluent in Mandarin preferred as role requires candidate to deal with Mandarin speaking clients
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