IT Product / Project Executive

UKA SOLUTIONS Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic tech firm based in Kuala Lumpur is searching for a skilled IT Product & Project Manager to lead digital product development and manage IT projects. Ideal candidates will have at least 3 years of relevant experience, particularly in fintech or banking, alongside strong skills in product design and business analysis. Proficiency in Mandarin is mandatory and excellent communication skills are essential. This position offers opportunities for career growth, annual bonuses, and a supportive work environment.

Benefits

Opportunities for career advancement

Positive work environment

Annual Leave

Maternity Leave

Paternity Leave

Parking Allowance

Statutory contributions

Qualifications

• Minimum 3 years of relevant experience in product, IT, or business analysis.
• Experience in fintech, banking, or financial services is a strong advantage.
• Strong integrity and a clean financial background are critically important.
• Proficient in spoken and written Mandarin (mandatory).
• Excellent communication skills to liaise with technical and non-technical teams.

Responsibilities

• Lead the IT product development and manage end-to-end IT projects.
• Gather and translate requirements into product features.
• Coordinate with developers, designers, and stakeholders.
• Conduct user meetings and bridge communication between teams.
• Assist internal staff with system or access issues.

Skills

Product design

UI/UX

Web development

Cloud services

Analytical skills

Problem-solving

Stakeholder management

Business analysis methodologies

Mandarin

English

Education

Relevant Degree or Diploma in Information Technology, Business, Computer Science, or Software Engineering

Tools

MS Office

Project management software

Data analysis tools

Job description

Role Summary

We are looking for a versatile IT Product & Project Manager who can lead our internal digital product development (systems, platforms, automation tools) and manage end-to-end IT projects. This role combines product planning, project execution, business analysis, and basic IT support coordination in a growing SME environment.

What you’ll be doing

Product Management

• Plan, define and maintain the digital product roadmap (systems, platforms, automation tools).
• Gather requirements from management and departments to understand business needs.
• Translate requirements into product features, wireframes, UI/UX guidelines.
• Work with developers or vendors to design, build and enhance system functions.
• Analyse user feedback and propose improvements to optimise workflow & system usability.
• Conduct testing (UAT, function testing) before launching new features.
• Ensure product goals align with company business direction.

Project Management

• Lead and manage IT projects from planning to execution (system upgrades, workflow automation, new platform rollout, etc.).
• Prepare project scope, timeline, budget and resources plan.
• Coordinate with developers, designers, vendors, and internal stakeholders.
• Monitor progress, manage risks, and ensure timely delivery of milestones.
• Provide project status updates and reports to management.
• Drive Agile / sprint planning activities (if applicable).

Business Analyst Tasks (BA Duties)

• Document BRD/FRD, user requirements, workflow diagrams, SOPs.
• Conduct user meetings to clarify technical/business expectations.
• Bridge the communication between management, users, and technical teams.
• Support user testing, validate functions, and ensure deliverables match requirements.

IT Support Coordination (Light Duties)

• Assist internal staff by coordinating solutions to system or access issues.
• Work with vendors or developers to resolve technical problems.
• Track system updates, access rights, and minor IT improvement requests.
• Perform basic data checking and troubleshooting (non-hardware).

What we’re looking for

• Minimum 3 years of relevant experience in product, IT, or business analysis, or in a similar role.
• Experience in fintech, banking, or financial services institutions is a strong advantage.
• Solid skills in product design, UI/UX, web development, and cloud services.
• Must have no criminal record; strong integrity and clean financial background is critically important.
• Proficient in spoken and written Mandarin (mandatory), and fluent in English.
• Strong analytical and problem-solving skills with the ability to understand complex business requirements and translate them into technical solutions.
• Excellent communication and stakeholder management skills, with the ability to liaise effectively with both technical and non-technical teams.
• Familiarity with business analysis methodologies, including requirements gathering, process mapping, and user acceptance testing.
• Proficiency in using business analysis tools, such as MS Office, project management software, and data analysis tools.
• A relevant Degree or Diploma in Information Technology, Business, Computer Science, Software Engineering or a related field.

What we offer (Benefits)

• Opportunities for career advancement and professional development.
• A positive and supportive work environment.
• Leave Entitlements: Annual Leave, Maternity Leave, and Paternity Leave.
• Statutory Contributions: EPF, SOCSO, and EIS.
• Annual Bonus and Salary Increment Opportunities.
• Yearly Salary Review and Year-End Bonus.
• Parking Allowance.

Work Location: Sunway Velocity Signature 2 Office

Working Hours: Monday to Friday, 10:00 AM – 07:00 PM