IT Executive

Kemakmuran Group; Ipoh; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading technology firm in Ipoh is seeking an IT Support Specialist to provide day-to-day support for users. Responsibilities include troubleshooting hardware and software issues, managing user accounts, and ensuring network security. Candidates should possess a Diploma or Degree in Information Technology and have 1–2 years of experience in IT support. The role requires good problem-solving skills and the ability to work both independently and in a team. This position offers opportunities for growth in a collaborative environment.

Qualifications

• Minimum 1–2 years of relevant IT support experience.
• Basic knowledge of networking and IT security.
• Able to work independently and as part of a team.

Responsibilities

• Provide day-to-day IT support to users (hardware, software, network, email, systems).
• Install, configure, maintain and troubleshoot computers, printers, servers, and IT equipment.
• Manage user accounts, access rights, and basic system administration.

Skills

IT support

Problem-solving

Communication

Education

Diploma / Degree in Information Technology or Computer Science

Tools

Windows OS

MS Office

Job description

Provide day-to-day IT support to users (hardware, software, network, email, systems).

Install, configure, maintain and troubleshoot computers, printers, servers, and IT equipment.

Manage user accounts, access rights, and basic system administration.

Monitor and maintain network security, antivirus, backups, and data protection.

Liaise with IT vendors and service providers for system support and maintenance.

Assist in IT projects, system upgrades, audits, and documentation.

Ensure compliance with company IT policies and procedures.

Maintain IT inventory, licenses, and asset records.

Provide timely support and resolve IT issues efficiently.

Key Responsibilities

• Provide day-to-day IT support to users (hardware, software, network, email, systems).
• Install, configure, maintain and troubleshoot computers, printers, servers, and IT equipment.
• Manage user accounts, access rights, and basic system administration.
• Monitor and maintain network security, antivirus, backups, and data protection.
• Liaise with IT vendors and service providers for system support and maintenance.
• Assist in IT projects, system upgrades, audits, and documentation.
• Ensure compliance with company IT policies and procedures.
• Maintain IT inventory, licenses, and asset records.
• Provide timely support and resolve IT issues efficiently.

Requirements

• Diploma / Degree in Information Technology, Computer Science, or related field.
• Minimum 1–2 years of relevant IT support experience.
• Basic knowledge of networking, Windows OS, MS Office, and IT security.
• Good problem-solving and communication skills.
• Able to work independently and as part of a team.