IT

Tastiway; Alor Setar; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading IT solutions provider in Malaysia is seeking an IT professional for a full-time role in Alor Setar, Kedah. You will be responsible for delivering exceptional IT support, troubleshooting hardware and software issues, and collaborating with the IT team for process improvements. Candidates should have strong problem-solving skills, excellent communication, and experience in IT support. The company offers competitive salary and benefits, along with a focus on professional development and work-life balance.

Benefits

Competitive salary

Opportunities for professional development

Comprehensive benefits package

Positive work-life balance

Qualifications

• Relevant experience in IT support or help desk roles.
• Excellent communication and customer service skills.
• Proficiency in troubleshooting hardware and software issues.

Responsibilities

• Respond to IT-related inquiries and requests promptly.
• Diagnose and resolve hardware and software issues.
• Provide technical support and training to users.

Skills

Problem-solving

Customer service

Technical support

Analytical skills

Job description

Join our dynamic team at Tastiway Sdn Bhd as an IT professional. In this full‑time position, you will be responsible for providing exceptional IT support and troubleshooting to our valued clients in Alor Setar, Kedah. Your expertise will be instrumental in ensuring the smooth operation of our IT systems and infrastructure.

What you’ll be doing

• Respond promptly to IT‑related inquiries and requests from users
• Diagnose and resolve hardware and software issues
• Provide technical support and training to users on various IT applications and systems
• Maintain and update IT systems, including installing software updates and patches
• Assist in the implementation of new technologies and system upgrades
• Collaborate with the IT team to identify and implement process improvements
• Maintain accurate documentation and records of IT‑related activities

What we’re looking for

• Relevant experience in IT support or help desk roles
• Strong problem‑solving and analytical skills
• Excellent communication and customer service skills
• Proficiency in troubleshooting hardware and software issues
• Knowledge of common IT applications and operating systems
• Ability to work independently and as part of a team
• Willingness to continuously learn and stay up‑to‑date with new technologies

What we offer

At Tastiway Sdn Bhd, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy opportunities for professional development, a comprehensive benefits package, and a positive work‑life balance.

About us

Tastiway Sdn Bhd is a leading provider of innovative IT solutions in Malaysia. Our mission is to empower our clients with cutting‑edge technology that drives their success. With a talented team of experts and a dedication to excellence, we have established a strong reputation in the industry. Join us and be a part of our exciting journey.

Apply now to become our next IT professional!