Interpreter - Mandarin - Work-From-Home (Japan)

Teleperformance; Malaysia; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading interpretation services provider is seeking an interpreter to provide language interpretation across various sectors. You will handle calls and ensure effective communication for individuals facing language barriers. Ideal candidates must possess excellent listening and note-taking skills, be bilingual to B2 CEFR standards, and able to work from home permanently. This role requires professional conduct and a deep understanding of cultural nuances.

Qualifications

• B2 CEFR English Level bilingual with other required languages.
• Able to work from home on a permanent basis.

Responsibilities

• Provide language interpretation for individuals with language barriers.
• Handle telephone or video calls on demand.
• Process information quickly and recognize cultural differences.
• Use appropriate industry terminology in various subjects.

Skills

Excellent listening, retention and note taking skills

Ability to concentrate and remain neutral

Ability to quickly establish personal credibility

Ability to follow client's instructions closely

Ability to explain cultural concepts

B2 CEFR English Level bilingual

Job description

Overview

Interpreting services across diverse sectors, with a focus on accuracy and neutrality.

Qualifications

• Excellent listening, retention and note taking skills to maintain a high level of accuracy
• Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
• Ability to quickly establish personal credibility
• Ability to follow client's instructions closely
• Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
• B2 CEFR English Level bilingual with other required languages
• Able to work from home on a permanent basis

Responsibilities

• Provide language interpretation from one language to another for individuals with language barriers to understand and communicate to each other
• Handling telephone or video calls on demand and render the meaning of conversations in the consecutive mode of interpretation between speakers of English
• Process information quickly and concisely, recognize sensitive cultural differences, and be always professional and courteous
• The interpreter will use appropriate industry terminology and understand common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.