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A medical clinic in Kuala Lumpur is seeking an Interpreter (JLPT N2) to facilitate communication between patients and medical staff. The role involves explaining conditions and medication instructions, assisting with clinic reception duties, and managing insurance tasks. Candidates must have at least one year of experience in a Japanese-speaking role, preferably in a clinic setting. This position offers an opportunity to work in a dynamic healthcare environment.
Explaining patients’ conditions to doctors
Explaining medication instructions to patients (confirming with doctors when unclear)
Assisting pharmacy staff
Accurately entering prescription details into the system (ensuring correct patient information, medication, dosage, administration method, timing, and quantity), etc.
2) Clinic Reception Duties
Relaying messages (verbal, email, and written)
Registering new and existing patients and explaining payment methods
Handling appointment bookings and preparing patient records
Booking and managing vaccination appointments and lists
Receiving test results, confirming them with doctors, informing patients, and filing records
Replenishing and preparing necessary forms
Preparing invoices and handling billing
3) Insurance Administrative Tasks
Communicating with insurance companies and performing data entry
4) Accounting & Administrative Tasks
Preparing and submitting daily reports
Handling bank-related tasks
Creating daily and monthly sales reports
Faxing, scanning, and filing documents
Preparing postal mail and invoices
Submitting monthly attendance reports
Coordinating with vendors, suppliers, and hospitals, etc.
Job Requirements:
JLPT N2 or above
Minimum of 1 year of work experience using Japanese
Experience working in a clinic environment is an advantage