Indoor Sales Support ( Logistic)

JAC Recruitment; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency in Kuala Lumpur seeks a sales professional to build relationships with clients and deliver logistics solutions. The ideal candidate has a diploma or degree in Business Administration or Logistics, along with 1–3 years of sales experience, preferably in the logistics sector. Responsibilities include nurturing client relationships, preparing quotations, and ensuring customer satisfaction. A solid understanding of logistics services and regulations is an advantage. Join a dynamic team offering growth opportunities.

Qualifications

• 1–3 years of sales experience in logistics or freight forwarding preferred.
• Familiarity with logistics services is an advantage.
• Knowledge of local and international logistics regulations is a plus.

Responsibilities

• Build and nurture relationships with clients.
• Respond to inquiries from sales teams.
• Conduct follow-ups for client satisfaction.
• Identify and pursue new business opportunities.
• Prepare and present quotations and service agreements.
• Negotiate terms with clients.
• Collaborate with operations for smooth shipments.
• Oversee essential shipping documents.
• Provide sales performance reports.
• Address customer complaints promptly.
• Offer clients updates on shipment handling.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time-management skills

Education

Diploma or Degree in Business Administration, Logistics, or related field

Job description

• Build and nurture strong relationships with both new and existing clients.
• Respond promptly to inquiries from outdoor sales teams, delivering accurate and customized logistics solutions.
• Conduct follow-ups to ensure client satisfaction and foster long-term partnerships.
• Identify and pursue new business opportunities through multiple channels.
• Prepare and present quotations, pricing proposals, and service agreements.
• Negotiate terms with clients to secure profitable outcomes.
• Collaborate with operations and customer service teams to ensure smooth shipment handling.
• Oversee the preparation of essential documents, including shipping schedules and customs forms.
• Provide regular sales performance reports and actionable insights to the sales manager.
• Address customer complaints promptly and resolve issues to maintain high satisfaction levels.
• Offer clients updates and guidance on best practices for shipment handling and cost optimization.
• Conduct cold calls to potential clients to generate interest and leads

Job Requirements

• Diploma or Degree in Business Administration, Logistics, or a related field.
• 1–3 years of sales experience in logistics or freight forwarding preferred.
• Strong interpersonal and communication skills, both written and verbal.
• Familiarity with logistics services (freight forwarding, warehousing, customs clearance, etc.) is an advantage.
• Strong organizational and time-management skills to manage multiple tasks effectively.

Knowledge of local and international logistics regulations is a plus.

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