Indoor Sales Assistant Manager

Fire Fighter Industry; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading fire safety company in Selangor is seeking a candidate to lead and manage their Indoor Sales team. Responsibilities include supervising daily assignments, addressing customer inquiries related to fire extinguisher sales, and ensuring smooth order fulfillment. Proficiency in ERP and CRM software is crucial. The candidate will prepare sales reports for management and assist the team in resolving issues related to customer deliveries and payments. This position is essential in bridging communication between teams.

Qualifications

• Lead and manage the Indoor Sales team to meet sales targets.
• Able to handle Bomba license application and customer payments.
• Proficient in ERP and CRM software.

Responsibilities

• Supervise daily assignments of the Indoor Sales team.
• Attend to customer inquiries regarding fire extinguisher sales.
• Prepare monthly sales reports for management meetings.

Tools

ERP

CRM

Job description

• Lead, manage and supervise daily assignments of the Indoor Sales team to achieve the set sales target.
• The Indoor Sales team handles all enquiries from current and new customers relating to fire extinguishers sales.
• Attend to walk-in customers to our showroom when needed.
• To ensure that the inbound sales team and operations team are working in unison to ensure orders are fulfilled and delivered in a timely manner.
• Assist Inbound Sales team on unsolved issues; in regards to Bomba license application, delivery, outstanding payment from customers and etc.
• Prepare monthly sales and walk-in customer reports for Indoor Sales Manager to the management.
• To attend monthly management meetings to share the performance and report.
• Must be well-versed in the usage of ERP and CRM software.
• Responsible for employee onboarding and offboarding in Indoor Sales team.
• Be the bridge between the Outdoor Sales team and the Management.
• Assist Managing Director / Executive Director on related matters as and when needed.