Inbound Sales & Support Specialist

Teleperformance; Bayan Lepas; On-site; MYR 24,000 - 36,000; Full time

Job summary

An established industry player is seeking a Technical Support Specialist to join their dynamic team. This role is essential for providing exceptional customer support through various communication channels. You'll be responsible for troubleshooting client products, meeting sales targets, and ensuring a stellar customer experience. If you have a passion for technology and a knack for sales, this opportunity allows you to thrive in a fast-paced environment while building strong customer relationships. Join this innovative firm and make a real impact in the world of customer support!

Qualifications

• Minimum of 6 months experience in customer support or related field.
• B2 level English proficiency required.

Responsibilities

• Provide timely support to customers via email and chat.
• Field inbound calls and offer solutions to customer issues.

Skills

Customer Support

Sales Experience

Multitasking

Interpersonal Skills

Problem Solving

Education

Bachelor’s Degree

Diploma or equivalent

Tools

Microsoft Office

CRM Systems

Job description

An established industry player is seeking a Technical Support Specialist to join their dynamic team. This role is essential for providing exceptional customer support through various communication channels. You'll be responsible for troubleshooting client products, meeting sales targets, and ensuring a stellar customer experience. If you have a passion for technology and a knack for sales, this opportunity allows you to thrive in a fast-paced environment while building strong customer relationships. Join this innovative firm and make a real impact in the world of customer support!