Hybrid Telesales Specialist — Fresh Graduates Welcome

RecruitFirst; Selangor; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency in Malaysia is seeking hybrid Call Centre Telesales agents. Your role includes handling inbound and outbound calls, providing product and service information, and identifying upselling opportunities. A minimum SPM, Diploma, or Degree is required, along with 2 years of telesales experience. Fresh graduates with strong communication skills in English and Malay are encouraged to apply. Join us to enhance your career in a supportive environment focused on customer satisfaction.

Qualifications

• Minimum of 2 years of telesales experience, fresh graduates with strong interest are encouraged to apply.

Responsibilities

• Handle inbound and outbound customer calls.
• Provide accurate product and service information.
• Identify opportunities to upsell or cross-sell products.
• Maintain detailed call records and customer information.
• Collaborate with the team to improve sales strategies.

Skills

Strong communication skills in English

Strong communication skills in Malay

Problem-solving abilities

Multitasking skills

Positive attitude

Customer-first mindset

Education

SPM, Diploma, or Degree qualification

Job description

A recruitment agency in Malaysia is seeking hybrid Call Centre Telesales agents. Your role includes handling inbound and outbound calls, providing product and service information, and identifying upselling opportunities. A minimum SPM, Diploma, or Degree is required, along with 2 years of telesales experience. Fresh graduates with strong communication skills in English and Malay are encouraged to apply. Join us to enhance your career in a supportive environment focused on customer satisfaction.