[Hybrid] Payroll Associate

TMF Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading payroll and HR service provider is seeking a Payroll Specialist based in Kuala Lumpur. The role involves handling payroll processing, responding to client inquiries, and adhering to compliance standards. Candidates should have a Bachelor's degree and 1-3 years of HR/Payroll experience. Fresh graduates are encouraged to apply. This position offers both permanent and contract roles.

Qualifications

• 1-3 years of experience in HR/Payroll, preferably in payroll outsourcing.
• Experience with client escalations and problem-solving.
• Fresh Graduates are welcomed to apply.

Responsibilities

• Handle full spectrum of payroll processing and client inquiries.
• Perform second-level payroll checks and coach team members.
• Liaise with statutory bodies for registration and payments.

Skills

Payroll processing

Client escalation handling

HR advisory

Problem-solving

Education

Bachelor’s Degree or Professional Certificate in HRM or related field

Job description

Responsibilities

• Handle the full spectrum of payroll processing, attend to client inquiries, and provide professional HR and payroll advice according to company standards and processes.
• Adhere to TMF Global Compliance standards.
• Perform second-level payroll checks, coach team members, and handle escalations.
• Be aware of client contracts and identify work in progress (W.I.P) or out-of-scope tasks.
• Act as a buddy and conduct training for new joiners.
• Liaise with Malaysia Statutory bodies for registration, inquiries, and payments.
• Review monthly payroll advice received from clients and input payroll data into the payroll system.
• Send payroll reports and fund summaries to clients for approval.
• Prepare salary instructions for the appointed bank.
• Send pay slips to employees.
• Ensure accurate and timely updating of timesheets in D365.

Key Requirements

• Possess a Bachelor’s Degree or Professional Certificate in any field of study, preferably in HRM.
• Minimum 1-3 years of experience in HR/Payroll, with relevant working experience in payroll outsourcing being an added advantage.
• Experience in handling client escalations, complaints, and problem-solving.
• Fresh Graduates are welcomed to apply.
• The hiring is for both Permanent & Contract role.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.