HVAC Service Solutions Engineer

Randstad; Kuala Lumpur; On-site; MYR 45,000 - 60,000; Full time

Job summary

A global climate-innovation leader in Kuala Lumpur seeks a Sales Representative to manage key accounts and ensure excellent service delivery. The ideal candidate will have a Bachelor's degree in engineering and at least 2 years of sales experience, particularly in HVAC systems. Responsibilities include acting as the primary point of contact for customers, managing portfolios, and identifying customer needs. Strong analytical and communication skills are critical for success in this role.

Qualifications

• Minimum 2 years of direct sales experience with knowledge of HVAC systems is essential.
• Strong communication skills, both verbal and written, are required.
• Ability to work both independently and collaboratively with teams is essential.

Responsibilities

• Act as the primary contact for customers on service-related matters.
• Manage key accounts to drive customer loyalty and support.
• Identify customer needs and propose solutions in collaboration with the support team.
• Conduct service reviews and track critical issues with customers.

Skills

Sales experience

Analytical skills

Problem-solving

Understanding of HVAC systems

Customer service

Education

Bachelor’s degree in engineering

Tools

Microsoft Office

Job description

A global climate-innovation leader in Kuala Lumpur seeks a Sales Representative to manage key accounts and ensure excellent service delivery. The ideal candidate will have a Bachelor's degree in engineering and at least 2 years of sales experience, particularly in HVAC systems. Responsibilities include acting as the primary point of contact for customers, managing portfolios, and identifying customer needs. Strong analytical and communication skills are critical for success in this role.