Human Resources Manager

Agensi Pekerjaan Gabriel Hunters Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency in Malaysia is seeking a Human Resources Manager to oversee HR operations and ensure compliance with Malaysian labour laws. The role involves managing payroll processing, employee lifecycle, HR policy implementation, and expat visa administration. The ideal candidate has proven HR experience, strong knowledge of Malaysian regulations, and excellent communication skills. This is a full-time, on-site position based in Kuala Lumpur, offering an opportunity to make a significant impact in a dynamic environment.

Qualifications

• Proven experience in HR operations, ideally in construction or site-based environments.
• Strong working knowledge of Malaysian labour practices and statutory requirements.
• Hands-on experience with payroll software and HR systems.

Responsibilities

• Manage the full employee lifecycle: onboarding, confirmation, transfers.
• Execute monthly payroll processing accurately and on time.
• Implement and maintain HR policies aligned with Malaysian labour law.
• Act as the first point of contact for employee relations matters.
• Manage end-to-end expat documentation and applications.
• Coordinate with external vendors for onboarding support.
• Maintain and improve HRIS/payroll tools and ensure data accuracy.

Skills

HR operations and payroll

Malaysian labour practices

Payroll software/HR systems

Expat visa documentation

HR policy implementation

Strong communication skills

Education

Bachelor’s degree in Human Resources or related discipline

Tools

HRIS/payload tools

Job description

Company Description

Agensi Pekerjaan Gabriel Hunters Sdn Bhd is a licensed recruitment agency in Malaysia, dedicated to delivering strategic talent solutions and leadership development. The company specializes in identifying exceptional professionals, enhancing leadership pipelines, and providing advisory services tailored to drive sustainable growth. With a clear mission to connect talent with opportunities, the agency is committed to helping businesses thrive in today's dynamic marketplace. Their forward-thinking approach ensures meaningful partnerships with both clients and candidates.

Role Description

This is a full-time, on-site role based in WP, Kuala Lumpur, for a Human Resources Manager / Human Resources Executive. The role is responsible for ensuring smooth HR operations across HQ and site environments. You will manage payroll and statutory compliance, employee lifecycle processes, HR policy implementation, employee relations, and expat visa administration. You will also work closely with management and operations teams to ensure people processes support performance, safety, and business growth—while remaining fully compliant with Malaysian labour and regulatory requirements.

Key Responsibilities

1. HR Operations (End-to-End)
   • Manage the full employee lifecycle: onboarding, confirmation, transfers, performance tracking support, and offboarding.
   • Maintain accurate employee records, HR documentation, and HR reporting (headcount, leave, attendance, disciplinary records).
   • Coordinate leave management, medical claims, attendance tracking, and site-office HR administration where applicable.
   • Ensure HR processes are followed consistently across departments and sites.
2. Payroll & Statutory Compliance
   • Execute monthly payroll processing accurately and on time, including allowances, overtime (where applicable), deductions, claims, and adjustments.
   • Ensure statutory submissions are accurate and timely: EPF, SOCSO, EIS, PCB/MTD, and any other required contributions.
   • Manage payroll-related audits, reconciliations, and payroll documentation for management review.
   • Improve payroll processes and controls suitable for construction and site-office environments (shift patterns, claims, travel, site allowances).
3. HR Policies, SOPs & Governance
   • Implement and maintain HR policies, employee handbook, disciplinary procedures, and HR SOPs aligned with Malaysian labour law.
   • Handle HR compliance documentation, including employment letters, contracts, warnings, show-cause letters, and resignation acceptance.
   • Ensure consistent application of policies with fairness, confidentiality, and proper documentation.
4. Employee Relations & Performance Support
   • Act as the first point of contact for employee relations matters (grievances, workplace issues, attendance and conduct concerns).
   • Support performance management administration: KPI cycles, probation reviews, and documentation tracking.
   • Advise managers on HR best practices, issue handling, and appropriate corrective action steps.
   • Promote a professional workplace culture that supports engagement, accountability, and productivity.
5. Expat Management & Visa Administration (DP / Work Pass Support)
   • Manage end-to-end expat documentation and applications, including DP and related visa processes, renewals, and cancellations.
   • Liaise and coordinate with relevant authorities/portals such as ESD / MyExpats, and support requirements linked to CIDB where needed.
   • Maintain visa trackers, ensure documentation completeness, and ensure timelines are met without last-minute risk.
6. Onboarding Support
   • Coordinate with external vendor for administration: interview scheduling, offer letters, pre-employment documentation, and onboarding packs.
   • Ensure new hires are set up properly (HR system, payroll setup, statutory registration, policy briefing, and induction).
7. HR Systems & Continuous Improvement
   • Maintain and improve HRIS / payroll tools and ensure data accuracy.
   • Create basic HR dashboards and monthly HR reports for management (attendance trends, turnover, manpower updates, pending compliance items).
   • Identify process gaps and implement practical improvements to reduce errors, improve speed, and strengthen compliance.

Qualifications & Requirements

• Proven experience in HR operations and payroll, ideally in construction, contracting, engineering, or site-based environments.
• Strong working knowledge of Malaysian labour practices and statutory requirements (EPF/SOCSO/EIS/PCB).
• Hands-on experience with payroll software/HR systems; able to manage structured payroll cycles with minimal supervision.
• Experience handling expat visa documentation and portals (e.g., ESD/MyExpats) and dealing with authorities is a strong advantage.
• Solid understanding of HR policy implementation, documentation discipline, and employee relations case handling.
• Strong communication skills, high confidentiality standards, and excellent attention to detail.
• Able to work independently, prioritise tasks, and collaborate with both HQ and operational/site teams.
• Bachelor’s degree in Human Resources, Business Administration, or a related discipline preferred.

If you are interested in this position, please email your updated resume to [e-mail] together with your current salary, current photo, expected salary, notice period and start date.