Human Resources Manager

Wiwynn; Kulai; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading technology firm in Johor, Malaysia is seeking an experienced HR Manager to oversee HR operations, manage employee relations, and develop talent management strategies. The ideal candidate will have over 10 years of HR experience, including managerial roles, and a strong knowledge of Malaysian labor laws. This position requires strong leadership and communication skills to ensure effective HR practices within the organization.

Qualifications

• Minimum 10 – 12 years of progressive HR experience, with at least 5 years in a managerial role.
• Strong knowledge of Malaysian labor laws and statutory requirements.
• Experience handling industrial relations cases and HR policy development.

Responsibilities

• Manage total compensation framework to ensure competitiveness and compliance.
• Serve as advisor on employee relations strategies and conflict resolution.
• Drive performance management processes and employee development.

Skills

Leadership skills

Interpersonal communication

Knowledge of Malaysian labor laws

HRIS proficiency

Education

Bachelor’s Degree in Human Resource Management or Business Administration

Tools

Microsoft Office Suite

Job description

Responsibilities

• Strategically manage and review the company’s total compensation framework to ensure competitiveness, equity, and compliance with market trends.
• Oversee the administration and governance of benefits programs, ensuring alignment with organizational goals and employee well-being.
• Lead the payroll function to ensure accurate and timely processing in accordance with statutory and internal requirements.
• Drive annual compensation review cycles including benchmarking, salary structure adjustments, and bonus planning in collaboration with top management.

Employee Relations & Industrial Relations

• Serve as the primary advisor to management on employee relations strategies, workplace issues, and conflict resolution.
• Build and sustain a positive work culture through effective communication and implementation of HR policies and practices.
• Lead disciplinary processes, domestic inquiries, grievance handling, and ensure compliance with the Employment Act and labor regulations.
• Represent the company in dealings with external bodies such as the Industrial Relations Department or legal counsel as needed.

Performance Management

• Champion the organization’s performance management framework to support continuous improvement and business alignment.
• Provide guidance to business leaders on setting KPIs, conducting reviews, and executing performance improvement plans (PIPs).
• Drive a performance-based culture through strategic initiatives and process enhancements.

HR Operations & Systems

• Optimize HR operations through effective use and enhancement of HRIS platforms and process automation.
• Ensure accuracy, confidentiality, and integrity of employee data and personnel documentation.
• Provide leadership in generating actionable HR analytics and reports to support business decisions (e.g., turnover trends, absenteeism, engagement levels).

Learning & Development (L&D)

• Lead the development and execution of a robust L&D strategy aligned with organizational goals and workforce capability requirements.
• Partner with business leaders to identify competency gaps and future skill needs through structured
• Design, implement, and manage enterprise-wide learning initiatives, including onboarding, technical, soft skills, compliance, and leadership development programs.
• Define and monitor L&D KPIs to measure training effectiveness and business impact (e.g., performance improvement, employee engagement, retention).
• Drive a high-performance, learning-oriented culture through leadership development programs, knowledge-sharing initiatives, and digital learning platforms (e.g., LMS).

Talent Management & Succession Planning

• Lead annual talent reviews to identify and assess high-potential employees and critical talent pools.
• Partner with senior leadership to build a long-term succession strategy for critical roles, ensuring business continuity and leadership readiness.
• Maintain and regularly update succession planning frameworks (e.g., 9-box grid, talent matrices) to reflect organizational priorities and talent movement.
• Design and implement structured development programs for future leaders and successors, including stretch assignments, leadership academies, and executive coaching.
• Foster a strong internal pipeline by aligning career progression frameworks with performance and potential.
• Support strategic workforce planning by aligning talent development efforts with business growth, digital transformation, and future competency needs.

HR Policy & Compliance

• Lead the development, review, and enforcement of HR policies and the employee handbook in line with legal updates and best practices.
• Ensure full compliance with Malaysian statutory requirements (EPF, SOCSO, EIS, PCB, OSHA, PDPA, etc.).
• Prepare for and manage internal and external HR audits and statutory reporting requirements.

Stakeholder Management & Governance

• Serve as a strategic advisor to senior leadership on talent development, succession risks, and L&D investments.
• Ensure compliance with internal policies, external regulatory requirements, and HR best practices in all talent-related initiatives.
• Manage relationships with external learning partners, consultants, and certification bodies to ensure high-quality delivery.
• To observe and adhere to all company safety policies, procedures, and regulations to ensure a safe and compliant working environment.

Qualifications

• Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
• Minimum 10 – 12 years of progressive HR experience, with at least 5 years in a managerial role.
• Strong knowledge of Malaysian labor laws and statutory requirements.
• Experience handling industrial relations cases and HR policy development.
• Excellent interpersonal, communication, and leadership skills.
• Proficient in HR systems and Microsoft Office Suite.