Qualifications
- Have bachelor degree in Human Resource and experience in field related for 4 years
- Expert in Labor laws set by governing authorities including foreign worker labor laws
- Leadership abilities: strong leadership skills to lead HR teams, guide HR initiatives, and provide strategic direction to the organization
- Communication skills: excellent verbal and written communication skills to effectively interact with employees, senior management and external stakeholders. This includes the ability to negotiate, influence and resolve conflicts
- Decision‑Making: Sound judgment and decision‑making abilities in handling complex HR issues, policy implementations, and workforce planning
- Ethical standards. Upholding high ethical standards, integrity, and confidentiality in managing sensitive HR matters and employee relations
Responsibilities
Compensation, Benefits & Payroll Management
- Ensure accurate and timely payroll processing of payroll in compliance with legal requirements and company policies.
- Manage and administer employee benefits programs, ensuring compliance with employment laws.
- Regularly review and propose compensation structures to maintain competitiveness and fairness within the industry.
- Ensure accurate records and documentation for payroll and benefits administration.
- Handle and liaise with government statutory bodies for examples JTK, KWSP, SOCSO, LHDN, HRDF, Immigration department etc.
Recruitment & Talent Acquisition
- Oversee the full‑cycle recruitment process (local and foreign workers), including job description preparation, job postings, candidate screening, interviews and onboarding.
- Collaborate with Head of Departments (HODs) to assess staffing requirements and develop succession plans.
Employee Relations
- Manage employee grievances, conflicts, and disciplinary issues, ensuring fair, consistent application of policies and legal guidelines.
- Foster an open communication culture and resolve workplace issues efficiently and equitably.
- Develop initiatives to promote employee engagement, well‑being, and job satisfaction.
- Handle exit processes, conducting exit interviews and analyzing trends to improve retention and workplace environment.
- Organize events and activities to strengthen team cohesion and collaboration.
Performance Management
- Oversee the performance management system to ensure alignment with company goals and employee development goals.
- Provide support and guidance to managers and employees on performance reviews, setting objectives, and evaluating performance.
- Oversee and manage a performance appraisal system that drives high performance.
Training & Development
- Develop, implement, and evaluate training programs to enhance employee skills, productivity, and career progression.
- Maintain and track a comprehensive training matrix for all employees to ensure continuous skill development and compliance.
- Review and assess internal and external training providers, managing costs, contracts, and bonding agreements.
- Identify and cultivate future leaders by implementing targeted development programs.
Policy Development & Compliance
- Develop, implement, and maintain HR policies and procedures to ensure compliance with applicable laws and company regulations.
- Regularly review and update HR policies to align with changes in legislation and organizational needs.
- Ensure adherence to all relevant legal frameworks including EA 1955.
HR Analytics & Reporting
- Analyze HR data to provide insights and recommendations for business decisions.
- Prepare reports on HR metrics, trends and performance.
Ad-hoc Tasks
- Perform any other duties or tasks as assigned by Management