Human Resource Manager

QYQ Group Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality group in Kuala Lumpur is seeking a Senior Human Capital Development professional to lead HR functions across all outlets, focusing on organization development, legal compliance, and effective employee management. The ideal candidate will possess strong leadership and communication skills in Mandarin, along with at least 2 years of relevant experience. Competitive benefits include career development and flexible working hours.

Benefits

Career Development

Flexible Working Hours

Internal & External Training

Qualifications

• Minimum of 2 years of working experience in a senior Human Capital Development role.
• Understanding of Restaurant Best Practices, legal compliance, and job market trends.
• Commitment to nurture ethical practices within the company and maintain confidentiality.

Responsibilities

• Lead and manage all outlets functions including organization development and employee relations.
• Oversee administrative operations to ensure efficiency and effectiveness.
• Ensure compliance with company policies and legal standards.
• Promote a culture of innovation and continuous improvement.
• Identify and manage potential risks to the company's interests.
• Develop and implement effective communication strategies.
• Provide counselling services to support employee mental health.

Skills

Excellent verbal and written communication skills in Mandarin

Leadership skills

Analytical skills

High emotional intelligence

Strong organizational skills

Education

Degree in Human Resource Management, Business Administration or Law

Job description

Overview

Excellent verbal and written communication skills in Mandarin.

Minimum of 2 years of working experience in a senior Human Capital Development role.

Possess at least a Degree in Human Resource Management, Business Administration or Law.

Understanding of Restaurant Best Practices, legal compliance, and job market trends.

Leadership skills to inspire and manage Kitchen & Operation teams and develop positive corporate culture in alignment with the corporate philosophy.

High emotional intelligence with abilities in strategic thinking, conflict resolution, problem-solving, and decision-making.

Commitment to nurture ethical practices within the company and maintaining confidentiality at all levels professionally.

Analytical skills to assess available data and measure initiative or project effectiveness.

Focused on improving employee satisfaction and engagement.

Openness to adopting new technologies and innovative practices.

Strong organizational skills to manage multiple functions and company projects.

Responsibilities

• Human Resource Management: Lead and manage all outlets functions including organization development, culture vitalization, manpower planning & budgeting, compensation & benefits, recruitment, retention, employee relations, performance management, talent development, and the implementation of new policies and procedures within the company as necessary.

• Administration: Oversee the administrative operations, ensuring efficiency and effectiveness in corporate and employee support.

• Legal & Compliance: Ensure all company operations comply with company policies, Business Conduct Guidelines, ESG Roadmap, Occupational Health & Safety, and internal and external legal and ethical standards.

• Organization Development: Promoting a culture of innovation and continuous improvement. Managing organizational change to align with company objectives and adapt to new challenges and opportunities.

• Corporate Risk Management: Identify and manage potential risks to the company's employees, customers, reputation, assets, and interests, including crisis management.

• Corporate Communication: Develop and implement effective communication strategies to enhance the company’s image and ensure clear communication within and outside the organization.

• Consultation Roles: Provide counselling & consultation services to employees to support their mental health and well-being, addressing personal and work-related issues and facilitating access to appropriate resources.

Qualifications

• Excellent verbal and written communication skills in Mandarin.

• Minimum of 2 years of working experience in a senior Human Capital Development role.

• Possess at least a Degree in Human Resource Management, Business Administration or Law.

• Understanding of Restaurant Best Practices, legal compliance, and job market trends.

• Leadership skills to inspire and manage Kitchen & Operation teams and develop positive corporate culture in alignment with the corporate philosophy.

• High emotional intelligence with abilities in strategic thinking, conflict resolution, problem-solving, and decision-making.

• Commitment to nurture ethical practices within the company and maintaining confidentiality at all levels professionally.

• Analytical skills to assess available data and measure initiative or project effectiveness.

• Focused on improving employee satisfaction and engagement.

• Openness to adopting new technologies and innovative practices.

• Strong organizational skills to manage multiple functions and company projects.

Benefits

• Career Development, Flexible Working Hours. Internal & External Training