HR Operations Specialist: Onboarding, T&A & Helpdesk

Cognizant; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading HR service provider is seeking a detail-oriented HR Operations Executive in Kuala Lumpur. This role focuses on end-to-end attendance and time management, HR helpdesk operations, and maintaining compliance with local labour laws. The ideal candidate should have 4-6 years of HR Operations experience, proficiency in SAP SuccessFactors, and strong communication skills. Immediate availability is preferred, and candidates will undergo a virtual interview process. Competitive compensation and growth opportunities are offered.

Qualifications

• 4-6 years of experience in HR Operations or similar roles.
• Complete understanding of local statutory and labour laws.
• Prior experience of managing Helpdesk/Ticketing tool for large firms.

Responsibilities

• Support end-to-end Attendance & Time management processes.
• Manage high ticket volumes for HR Helpdesk.
• Oversee accurate processing of employee working hours and leaves.

Skills

Attention to detail

Process-driven

Time management

Problem solving

Communication skills

Education

Bachelor’s degree in Business Administration or Human Resources

Tools

SAP SuccessFactors

Microsoft Excel

Job description

A leading HR service provider is seeking a detail-oriented HR Operations Executive in Kuala Lumpur. This role focuses on end-to-end attendance and time management, HR helpdesk operations, and maintaining compliance with local labour laws. The ideal candidate should have 4-6 years of HR Operations experience, proficiency in SAP SuccessFactors, and strong communication skills. Immediate availability is preferred, and candidates will undergo a virtual interview process. Competitive compensation and growth opportunities are offered.