The HR Operations Executive is the main person-in-charge for end-to-end payroll and HR operational activities. This role ensures that all payroll processes are accurate, timely, and fully compliant with Malaysian labour law and statutory regulations.
Beyond payroll, the HR Operations Executive will drive employee engagement activities such as monthly sports events, festive celebrations, and annual dinners, while also supporting key HR projects including performance management and learning & development initiatives. This position is ideal for someone who enjoys a balance of structured operational work and people-focused, project-based HR activities.
Key Responsibilities
Payroll Ownership
- Manage end-to-end monthly payroll processing for all employees, including data collection, calculations, and verification.
- Ensure payroll is compliant with Malaysian labour laws and statutory requirements (EPF, SOCSO, EIS, PCB/MTD, etc.).
- Maintain accurate payroll records, reports, and documentation for audit and statutory purposes.
- Coordinate submission and payment of statutory contributions within stipulated deadlines.
- Handle payroll-related employee queries and resolve discrepancies in a timely and professional manner.
- Liaise with external vendors (for example payroll or HRIS providers) where required to support smooth payroll operations.
HRIS and HR Operations
- Maintain and update employee data in the HRIS and relevant HR records (personal files, contracts, letters).
- Generate HR and payroll reports for management as needed.
- Support end-to-end onboarding and offboarding activities, including documentation, system access, and exit formalities.
- Prepare and issue HR-related letters (offer, confirmation, promotion, transfer, warning, etc.).
- Assist in implementing and maintaining HR standard operating procedures and workflows to ensure consistent HR service delivery.
Employee Engagement & Events
- Plan, coordinate, and execute employee engagement activities such as monthly sports events, team-building sessions, festive celebrations, and the annual dinner.
- Work with internal stakeholders and external vendors on event logistics, budgeting, and execution.
- Support communication and promotion of engagement activities to encourage participation and build company culture.
- Gather feedback from employees to continuously improve engagement initiatives.
HR Projects, Performance Management & Learning and Development
- Support the roll-out and administration of performance management cycles (goal setting, mid-year and year-end reviews, reminders, consolidation of results).
- Assist in coordinating learning and development activities such as training sessions, workshops, onboarding programs, and e-learning initiatives.
- Help track attendance, participation, and training records for employees.
- Work closely with the HR team on HR improvement projects, process enhancements, and initiatives that strengthen the overall employee experience.
Requirements
Education & Experience
- Diploma or Degree in Human Resources, Business Admin, or a related field
- 2–3 years of experience in HR support or admin roles
- Experience with HRIS systems like Kakitangan is a plus
Skills & Traits
- Strong attention to detail, accuracy, and confidentiality in handling payroll and employee data.
- Good understanding of HR operations and basic Malaysian labour law.
- Proactive, organised, and able to manage multiple deadlines.
- Good interpersonal and communication skills, comfortable interacting with employees at all levels.
- Able to work both independently and as part of a team.
Nice to Have
- Experience coordinating employee engagement activities or company events.
- Exposure to performance management cycles and/or learning and development programmes.
- Prior experience in a growing organisation or start-up environment.