HR Executive

R Logic Customer Care Services; Selangor; On-site; MYR 30,000 - 40,000; Full time

Job summary

A customer service solutions provider in Malaysia is seeking an HR Support Assistant to provide assistance in recruitment, payroll processing, and employee administration. This role encompasses recruitment support, payroll activities, and compliance monitoring, ensuring smooth HR operations. Ideal candidates will have a diploma in Human Resources, 0–2 years of HR experience, and strong Microsoft Office skills. This is an excellent opportunity for individuals eager to learn and develop their HR careers in a supportive environment.

Qualifications

• 0–2 years of HR or administrative experience.
• Basic knowledge of HR processes and employment practices.
• Willingness to learn and able to follow instructions accurately.

Responsibilities

• Assist in job postings on job portals.
• Prepare attendance, leave, and claims data for payroll processing.
• Monitor daily attendance records and follow up on irregular clock-ins.
• Maintain employee personal files and HR system records.
• Act as first point of contact for basic HR enquiries.
• Help update HR trackers, databases, and reports.
• Support HR initiatives such as engagement activities.

Skills

Proficient in Microsoft Office

Organisational skills

Communication skills

Education

Diploma / Degree in Human Resources or related field

Job description

Key Responsibilities

1. Recruitment & Onboarding Support

   • Assist in job postings on job portals.
   • Screen resumes and coordinate interview schedules with candidates and hiring managers.
   • Prepare offer letters and onboarding documentation.
   • Assist with employee orientation and system access setup.

2. Payroll & HR Operations Support

   • Prepare attendance, leave, overtime, and claims data for payroll processing.
   • Assist in checking payroll reports and highlighting discrepancies.
   • Support monthly payroll activities and respond to basic payroll enquiries.

3. Attendance & Leave Administration

   • Monitor daily attendance records and follow up on missing or irregular clock-ins.
   • Administer leave applications and ensure proper approvals are obtained.
   • Maintain accurate leave balances and attendance reports.

4. Employee Records & HR Administration

   • Maintain employee personal files, contracts, and HR system records.
   • Prepare standard HR letters such as confirmation, resignation acceptance, and simple memos.
   • Support HR documentation and filing in accordance with company standards.

5. Employee Support & Enquiries

   • Act as first point of contact for basic HR enquiries.
   • Escalate complex issues to HR Manager or Senior HR Executive when required.
   • Assist in communicating HR announcements and policy updates.

6. Compliance & Process Support

   • Assist in ensuring HR processes comply with company policies and basic labour requirements.
   • Support audits and data requests by preparing required documentation.
   • Help update HR trackers, databases, and reports.

7. Learning & Development

   • Participate in HR training and internal projects.
   • Learn HR processes across recruitment, payroll, and employee relations.
   • Support HR initiatives such as engagement activities or internal training coordination.

Job Requirements

• Diploma / Degree in Human Resources, Business Administration, or related field.
• 0–2 years of HR or administrative experience.
• Basic knowledge of HR processes and employment practices.
• Proficient in Microsoft Office (especially Excel).
• Good organisational and communication skills.
• Willingness to learn and able to follow instructions accurately.