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A staffing agency in Malaysia is seeking an individual to manage Employment and Industrial Relations activities. Responsibilities include handling disciplinary actions, conducting Domestic Inquiries, and managing employee grievances. The ideal candidate will be adept at interpreting HR policies and ensuring compliance with service standards. This role also involves coordinating employee training programs and establishing good working relations with legal practitioners and government agencies.
Responsible for all Employment and Industrial Relations activities including handling matters relating to disciplinary action, staff grievances, counselling and staff misconduct.
Perform investigation, administer and control all the disciplinary and grievances mechanisms as well as to keep abreast of latest judicial precedent on IR disputes.
Manage employee disciplinary matters and take necessary disciplinary action.
Conduct Domestic Inquiry (DI) preparation and process or attend IR or Labour Department whenever required.
Handle any enquiry related to disciplinary matters and staff grievances.
Execute cost collection and recovery action in ensuring target is achieved for non-payment wages and BOC Scholar. Escalates and follow-up on the un-recoup amount filed for recovery at labour office and solicitors.
Prepare a report on disciplinary matters and training programme for management’s review.
Effective interpretation and implementation of Human Resource policies and procedures to relevant stakeholders. Handle and provide solutions amicably whilst complying to organisation service standards and practices.
Establish good working relation internal and external HR consultant, legal practitioners and related government agencies.
Ensure compliance and effective handling of all escalated leave management related issues.
Manage the overall execution of the training needs including the Training Plan, collating the training evaluation to ensure the effectiveness of training.
Coordinate in-house and external training programme for employees.
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