Hotel Front Desk / Receptionist

Jobstreet Malaysia; Ipoh; On-site; MYR 20,000 - 100,000; Full time

Job summary

A prestigious hotel located in Ipoh Perak is seeking a dedicated Hotel Front Desk / Receptionist to join their dynamic team. In this full-time role, you will be the first point of contact for guests, ensuring a warm welcome and providing exceptional customer service. The ideal candidate will possess strong communication skills, be proficient in English, and thrive in a fast-paced environment. The role offers opportunities for professional development and a collaborative team culture.

Benefits

Opportunities for professional development

Discounts on hotel stays

Supportive team culture

Qualifications

• Ability to provide excellent customer service.
• Fresh graduates are welcome.

Responsibilities

• Greet and welcome guests professionally.
• Handle guest check-ins and check-outs efficiently.
• Respond to inquiries and provide information about hotel facilities.
• Assist with room assignments and reservations.
• Manage front desk operations and basic administrative tasks.
• Liaise with other hotel departments for seamless guest experiences.
• Uphold the hotel's brand standards.

Skills

Strong communication and interpersonal skills

Proficient in English and local languages

Positive attitude and flexibility

Ability to work in a fast-paced environment

Job description

Join the dynamic team at the Legacy Hotel as a Hotel Front Desk / Receptionist. This full‑time position in Ipoh Perak is an excellent opportunity to grow your hospitality career and contribute to the success of this renowned hotel. As the first point of contact for guests, you will play a pivotal role in delivering exceptional customer service and ensuring a memorable experience for all who stay with us.

What you will be doing

• Greet and welcome guests in a friendly and professional manner
• Handle guest check‑ins and check‑outs efficiently
• Respond to guest inquiries and provide information about hotel facilities and local attractions
• Assist with room assignments and reservations
• Manage the front desk operations, including cash handling and basic administrative tasks
• Liaise with other hotel departments to ensure seamless guest experiences
• Maintain a high level of customer service and uphold the hotel's brand standards

What we're looking for

• Strong communication and interpersonal skills, with the ability to provide excellent customer service
• Proficient in English and the local language(s)
• Positive attitude, flexibility and the ability to work in a fast‑paced environment
• Fresh graduates are welcome

What we offer

• Opportunities for professional development and career advancement
• Discounts on hotel stays
• A collaborative and supportive team culture

About us

The Legacy Hotel is a renowned hospitality brand with a rich heritage and a commitment to excellence. Situated in the heart of Ipoh Perak, our hotel is a luxurious oasis that offers guests a truly exceptional experience. From our impeccable service to our stunning facilities, we strive to exceed the expectations of every person who walks through our doors.

If you're passionate about hospitality and eager to join a dynamic team, we encourage you to apply for this role. Click the "Apply Now" button to submit your application.