Head, Transaction Banking - Government & GLC Sales & Service

RHB Banking Group; Kuala Lumpur; On-site; MYR 200,000 - 300,000; Full time

Job summary

A prominent banking institution in Kuala Lumpur is seeking a Head of Transaction Banking for Government and GLC segments. This role involves leadership in managing relationships, strategic planning, and product development. The ideal candidate will have a strong background in transaction banking, particularly with Government and GLC clients, along with excellent stakeholder management skills. The position offers competitive remuneration and opportunities for professional growth in a collaborative work environment.

Benefits

Competitive remuneration

Comprehensive benefits

Professional development opportunities

Qualifications

• Experience in leading teams in Transaction Banking.
• Proven ability to drive business growth and manage client relationships.
• Knowledge of trade finance and Islamic banking principles.

Responsibilities

• Lead and manage the TB4–Govt & GLCs business.
• Drive customer acquisition and business performance.
• Develop innovative banking products tailored to client needs.

Skills

Leadership in Transaction Banking

Government/GLC relationship management

Strategic planning

Business development

Stakeholder management

Analytical skills

Job description

Head, Transaction Banking – Government & GLC Sales & Service (Circle Lead)

We are seeking a dynamic and experienced Head to lead the TB4–Government & GLCs business within Group Transaction Banking. In this role, you will oversee Islamic non-retail deposits, drive strategic business growth, and enhance product profitability across Government and GLC customer segments. You will provide leadership in relationship management, business planning, product development, and trade finance growth while partnering closely with internal stakeholders to achieve the Group’s aspirations and objectives.

What you will be doing

• Lead and manage the TB4–Govt & GLCs business, overseeing Islamic non-retail deposits and ensuring alignment with the Group’s goals.
• Strategize overall business direction for markets, new and existing products, ensuring strong alignment with Group ambitions.
• Build and maintain strong relationships with Government and GLC clients to enhance customer satisfaction, loyalty, and long-term profitability.
• Drive customer acquisition, retention, and service excellence through effective relationship management and service level oversight.
• Develop marketing and communication strategies to meet business targets and support business growth.
• Identify market opportunities to generate new sources of deposits, income, and trade finance growth.
• Strategize business plans to drive trade finance performance specifically for Government and GLC segments.
• Monitor Trade Finance business for RHB Islamic Bank to ensure consistent growth in income, volume, and facility utilisation.
• Collaborate with Client Coverage, Corporate Banking, Commercial Banking, and Business Banking/SME to expand customer base and deepen wallet share.
• Maintain strong working relationships with internal partners, including Shariah, product development, policy, and other key departments.
• Provide strategic advice and support to MD Shariah Based and Head GTB to achieve Group objectives.
• Build market intelligence on products and clients to capitalize on business opportunities and mitigate risks.
• Oversee business planning and budgeting for deposit management portfolio.
• Keep abreast of global trends and developments in international trade to support strategic decision-making.

Product Development

• Research, design, and develop innovative products that meet evolving customer needs.
• Support new product development to deliver competitive, customised solutions to both existing and new clients.
• Ensure product pricing achieves returns above the Group’s required rate.
• Lead product marketing, pricing strategies, and promotional activities.
• Understand customer requirements and market trends to shape product direction.

Business Performance

Drive the P&L for the TB4–Govt & GLCs business, ensuring sustainable financial performance and growth.

What we're looking for

• Strong leadership experience in Transaction Banking, Government/GLC relationship management, or related corporate banking functions.
• Proven ability in strategic planning, business development, and product management.
• Deep understanding of trade finance, deposit management, and Islamic banking principles.
• Strong market awareness and ability to identify and capitalize on new business opportunities.
• Excellent stakeholder management skills with the ability to collaborate across multiple business lines.
• Analytical, proactive, and driven, with a passion for customer‑centric banking solutions.
• Strong knowledge of regulatory requirements, Shariah guidelines, and capital market dynamics.

What we offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. If you're ready to help shape our Transaction Banking strategy and drive impactful business outcomes, we encourage you to apply now.

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by our brand promise, “Together We Progress,” we continue building a sustainable and inclusive future with our customers and stakeholders.