Head of Search Operations & Quality

TikTok; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading social media platform in Kuala Lumpur seeks a Search Operations Team Lead to drive team performance and optimize search strategies. The ideal candidate has over 3 years in content quality, with team management experience and proficiency in both English and Bahasa Malaysia. This role involves collaboration with cross-functional teams to enhance search user experience. Join us to inspire creativity and bring joy in a dynamic environment.

Qualifications

• 3+ years of experience in content quality in a tech or media company.
• Minimum of 1 year of team management experience.
• Strong attention to detail and ability to work independently.

Responsibilities

• Lead and develop the search operation team.
• Manage performance and optimize workflows.
• Evaluate and establish search strategy evaluation criteria.
• Manage various operation projects and deliver results.
• Cooperate with cross-functional teams to enhance user search experience.

Skills

Project management

Data quality management

Content quality assessment

Interpersonal skills

Proficient in English

Proficient in Bahasa Malaysia

Education

Bachelor's Degree

Advanced degree (preferred)

Job description

A leading social media platform in Kuala Lumpur seeks a Search Operations Team Lead to drive team performance and optimize search strategies. The ideal candidate has over 3 years in content quality, with team management experience and proficiency in both English and Bahasa Malaysia. This role involves collaboration with cross-functional teams to enhance search user experience. Join us to inspire creativity and bring joy in a dynamic environment.