Head of Revenue Operations

Quantios; Serdang; On-site; MYR 120,000 - 160,000; Full time

Job summary

A growing SaaS company in Malaysia seeks a Revenue Operations Lead to optimize sales and marketing operations. This role involves developing growth strategies, managing performance metrics, and collaborating across teams. Ideal candidates have over 5 years in revenue operations, strong analytical skills, and proficiency in CRM and BI tools. This position offers the chance to make a significant impact within the organization.

Qualifications

• 5+ years’ experience in revenue or sales operations, ideally in a vertical SaaS business.
• Strong background in analytics and strategic planning.
• Experience supporting forecasting and performance management.

Responsibilities

• Work closely with the Chief Revenue Officer to develop revenue growth strategies.
• Lead and optimise sales, marketing, and revenue operations processes.
• Develop dashboards and performance metrics for actionable insights.

Skills

Sales operations

Analytical skills

CRM systems proficiency

Communication

Stakeholder management

Organizational skills

Proactive mindset

Education

MBA qualification

Tools

HubSpot

Excel

BI platforms

Job description

Overview

The Revenue Operations Lead will serve as a strategic partner to the Chief Revenue Officer, playing a pivotal role in optimising and scaling our sales and marketing operations. This is a newly created position offering the opportunity to establish foundational processes and drive meaningful impact across the revenue organisation. The successful candidate will balance strategic thinking with operational excellence, serving as a trusted advisor to leadership while ensuring flawless execution of revenue initiatives.

Responsibilities

• Strategic Partnership: Work closely with the Chief Revenue Officer to develop and execute revenue growth strategies while providing data-driven insights and recommendations to senior leadership.
• Operational Excellence: Lead and optimise sales, marketing, and revenue operations by establishing scalable processes, reporting frameworks, and best practices that enhance efficiency and productivity.
• Business Cadence Management: Oversee core business rhythms such as sales forecasting, pipeline reviews, and quarterly business reviews to ensure alignment and accountability across teams.
• Analytics & Performance: Develop dashboards and performance metrics that provide actionable insights, identify improvement opportunities, and support strategic decision-making.
• Cross-Functional Collaboration: Partner effectively with finance, product, operations, and technology teams to deliver integrated revenue solutions and drive business outcomes.
• Stakeholder Engagement: Build trusted relationships across all levels of the organisation and foster a culture of collaboration, transparency, and data-driven decision-making.

Qualifications

• 5+ years’ experience in revenue or sales operations, ideally within a vertical SaaS business.
• Proven ability to scale operations and establish effective business processes.
• Strong background in analytics, BI, and strategic planning.
• Proficient in CRM systems (HubSpot preferred) and marketing automation tools.
• Advanced in Excel and BI platforms for data-driven insights.
• Skilled in territory analysis and measurement.
• Experience supporting forecasting, pipeline, and performance management.
• Excellent communicator with strong stakeholder management and influencing skills.
• Detail-oriented, organised, and collaborative team player.
• Strategic, analytical, and adaptable, with a proactive, results-focused mindset.
• Experience in Trust and Company Services, PE-backed firms, and MBA qualification is an advantage.