Head of Product Specialist (East Coast)

U Mobile; Kuantan; On-site; MYR 48,000 - 60,000; Full time

Job summary

A telecommunications company based in Kuantan, Malaysia is seeking a dedicated sales support professional. The role involves managing dealer portfolios, executing sales strategies, and driving team performance. Ideal candidates should possess strong skills in market intelligence and communication. Responsibilities include providing training, planning promotions, and closely working with the sales team to achieve targets. A proactive approach towards market dynamics and dealer loyalty is essential.

Qualifications

• Experience in managing dealer portfolios and sales teams.
• Strong understanding of sales strategies and market dynamics.
• Ability to provide effective training and support.

Responsibilities

• Manage dealers portfolio by providing system support.
• Plan and execute sales strategy and promotions.
• Drive team performance towards sales targets.
• Conduct training on products and system knowledge.

Skills

Sales strategy execution

Market intelligence

Team leadership

Communication

Job description

The Day-To-Day Activities

• To work closely with distributor in managing dealers portfolio by providing system support i.e. network, creation, modification and termination
• Provide trade marketing support i.e. event, signage, posm & pyramid performance
• To plan, lead, execute and monitor effectiveness of sales strategy and promotion plans by seeking new opportunity to expand UM touch point & pyramid
• To deepen dealers loyalty through activations (Prepaid with plans and Postpaid)
• Ensure proper training and knowledge on:
  • System: Genuine and accurate activations through control system & system knowledge
  • Product: Full range of products
  • How to Sell: Accurate and correct information given
  • Incentives / Pyramid: Proper guidance in building loyalty
  • POSM: Latest & up to date POSM
• Vigilant to market movement through market intelligence
• To drive and coach Product Specialist / Sales Team to meet designated area / territory prepaid & postpaid sales target and monitoring their sales performance
• To proactively manage inter-department requirements and communication in order to meet sales objectives as well as optimizing support resources