Head of Finance

Flintex Consulting Pte Ltd; Kuala Lumpur; On-site; MYR 250,000 - 300,000; Full time

Job summary

A multinational financial services company is seeking a dynamic leader to manage global back-office operations in Kuala Lumpur. The ideal candidate will have over 7 years of experience in operations management, a strong background in process improvement, and exceptional leadership skills. Responsibilities include developing strategies for operational excellence, managing a global team, and ensuring compliance with regulatory requirements. This role offers competitive compensation and the opportunity to make a significant impact on operational efficiency.

Benefits

Competitive salary

Benefits and career development opportunities

Impact on client satisfaction

Qualifications

• Minimum 7 years of experience in global operations or back-office management.
• Proven track record of leading transformation initiatives.
• Exceptional problem-solving skills and strong communication abilities.

Responsibilities

• Develop and implement global operations strategy aligned with business objectives.
• Build and manage a high-performing global team.
• Monitor and analyze key performance metrics to ensure operational goals are met.

Skills

Process automation

Leadership

Risk management

Communication

Problem-solving

Education

Bachelor’s Degree in Business Administration / Finance

MBA preferred

Job description

We are seeking a dynamic and strategic leader to join our multinational Financial Services company. This critical role will involve setting up and managing global back-office processing operations to ensure efficiency, compliance, and exceptional service delivery. The ideal candidate will drive process transformation, establish robust service level agreements (SLAs) and lead a high-performing team to support our Global Business objectives.

Job Summary:

Key Responsibilities:

Leadership and Strategy:

• Develop and execute a global operations strategy aligned with the Company’s Overall Business objectives.
• Lead the establishment of Malaysia as a back-office processing hub, ensuring scalability, efficiency and seamless integration across markets.
• Identify opportunities for process improvement, automation and innovation.

Operational Excellence:

• Design, implement and optimize workflows. Policies and procedures for global service delivery.
• Ensure adherence to SLAs, regulatory requirements and risk management frameworks.
• Oversee the implementation of technology solutions to enhance operational efficiency and reporting.

Team Management and Development:

• Build and manage a global team of operational experts, fostering a culture of collaboration, accountability and continuous improvement.
• Provide leadership, mentorship and training to drive professional growth within the team.

Performance Monitoring and Reporting:

• Monitor and analyze key performance metrics to ensure consistent achievement of operational goals.
• Present regular updates to senior leadership on operational performance and improvement initiatives.

Stakeholder Collaboration:

• Partner with internal stakeholders, including compliance, technology, and business development teams, to ensure alignment on operational priorities.
• Serve as the primary point of contact for external service providers and key clients.

Qualifications:

• Bachelor’s Degree in Business Administration / Finance or a related field (MBA preferred).
• 7+years of experience in global operations, shared services, or back-office management within the financial services industry.
• Proven track record of leading large-scale transformation initiatives and managing cross-functional teams.
• Strong knowledge of regulatory compliance, risk management, and operational best practices in a global context.
• Exceptional communication, negotiation, and problem-solving skills.
• Proficiency in leveraging technology for process automation and performance improvement.

Why Join Us?

• Opportunity to lead a transformative role in a globally recognized financial services company.
• Work with a diverse, high-caliber team across international markets.
• Competitive salary, benefits, and career development opportunities.
• A chance to make a meaningful impact on operational excellence and client satisfaction.

Competitive salary, benefits, and career development opportunities.

A chance to make a meaningful impact on operational excellence and client satisfaction.