Guest Experience Front Desk Specialist

Genting Malaysia Berhad; Pahang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hospitality company in Malaysia seeks individuals to assist guests in room division functions, ensuring quality service and teamwork. Responsibilities include handling check-in/check-out transactions and maintaining hotel cleanliness. Candidates should be able to converse in English and Bahasa Malaysia, with Mandarin as a plus. This role provides an opportunity for a rewarding career in a dynamic environment.

Qualifications

• Ability to converse in English & Bahasa Malaysia.
• Added advantage if able to converse in Mandarin.
• Pleasant personality.

Responsibilities

• Assist guests efficiently, courteously and professionally in all room division related functions.
• Maintain quality standard of service and promote teamwork at all times.
• Handle check-in and check-out transactions.
• Maintain cleanliness in hotel premises and adhere to OSHA standard and emergency procedures.

Skills

Conversational English

Conversational Bahasa Malaysia

Conversational Mandarin

Pleasant personality

Job description

A leading hospitality company in Malaysia seeks individuals to assist guests in room division functions, ensuring quality service and teamwork. Responsibilities include handling check-in/check-out transactions and maintaining hotel cleanliness. Candidates should be able to converse in English and Bahasa Malaysia, with Mandarin as a plus. This role provides an opportunity for a rewarding career in a dynamic environment.