Global Quality & Compliance Manager

MR DIY International; Seri Kembangan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global home improvement brand is seeking a Quality Management Manager in Malaysia. This role involves overseeing product quality across international markets, minimizing losses from damage, recalls, and expired goods, and establishing quality management standards. The ideal candidate has a Bachelor's degree and 6–8 years of relevant experience in quality management and operations, ideally in multi-country environments. The position also entails cross-functional collaboration to enhance quality controls and continuous process improvements.

Qualifications

• Minimum 6–8 years of experience in Quality Management, Operations, or Retail/Warehouse Quality.
• Proven experience handling product damage, recalls, returns, and expiry control.
• Experience supporting multi-country or international operations is highly preferred.

Responsibilities

• Oversee and manage product damage across various categories.
• Develop, standardize, and continuously improve quality management SOPs.
• Ensure consistent application of quality standards across operations.
• Work closely with cross-functional teams to implement quality controls.
• Prepare regular quality performance reports and identify improvement opportunities.

Skills

Quality Management

Operations Management

Process Improvement

Cross-Functional Collaboration

Education

Bachelor’s Degree in Quality Management, Operations Management, Supply Chain, Engineering

Job description

A global home improvement brand is seeking a Quality Management Manager in Malaysia. This role involves overseeing product quality across international markets, minimizing losses from damage, recalls, and expired goods, and establishing quality management standards. The ideal candidate has a Bachelor's degree and 6–8 years of relevant experience in quality management and operations, ideally in multi-country environments. The position also entails cross-functional collaboration to enhance quality controls and continuous process improvements.