Global Order Management Analyst

Wilmar; Bayan Lepas; On-site; MYR 250,000 - 300,000; Full time

Job summary

A global shared service center based in Penang is seeking a dynamic customer service representative to enhance its team. This role emphasizes processing orders, handling customer inquiries, and improving procedures. Candidates should possess a degree, with 2-3 years of relevant experience preferred, while fresh graduates are also encouraged to apply. Strong communication, attention to detail, and problem-solving skills are essential for success in this fast-growing environment.

Qualifications

• 2-3 years of experience in FMCG or supply chain/logistics/distribution.
• Fresh graduates encouraged to apply.
• Strong attention to detail and commitment to accuracy.

Responsibilities

• Process and verify sales orders for accuracy.
• Coordinate delivery orders with logistics.
• Handle customer inquiries related to orders.

Skills

Communication skills

Problem-solving

Attention to detail

Education

Degree or equivalent professional qualification

Tools

SAP

Job description

A global shared service center based in Penang is seeking a dynamic customer service representative to enhance its team. This role emphasizes processing orders, handling customer inquiries, and improving procedures. Candidates should possess a degree, with 2-3 years of relevant experience preferred, while fresh graduates are also encouraged to apply. Strong communication, attention to detail, and problem-solving skills are essential for success in this fast-growing environment.