Global Fleet Service Advisor

Michael Page; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A transportation services company is seeking a qualified automotive professional in Kuala Lumpur to handle customer requests for vehicle servicing and maintenance. The role requires a Diploma or Bachelor's Degree in Engineering/Automotive and 2-4 years of experience in automotive service. Responsibilities include managing breakdowns and coordinating repairs, along with providing excellent customer service. The position offers contract employment, covered medical expenses, and opportunities for career growth within an international environment.

Benefits

Covered medical expenses

Career growth and development

Training and support for skills enhancement

Collaborative culture with cross-functional team exposure

Qualifications

• 2-4 years of experience in automotive service (maintenance, repair evaluation, cost assessment).
• Self-motivated, trustworthy, adaptable, and able to work independently.
• Proven ability to build and maintain strong relationships with customers, dealers, and partners.

Responsibilities

• Handle customer requests for routine vehicle maintenance and servicing.
• Manage ad-hoc issues such as breakdowns, repeat jobs, or rescheduled bookings.
• Review and approve workshop repair estimates and issue work order approvals.

Skills

Strong technical knowledge of vehicle maintenance and repair

Excellent communication skills

Negotiation skills

Customer service skills

Adaptability

Education

Diploma or Bachelor's Degree in Engineering/Automotive or related field

Job description

A transportation services company is seeking a qualified automotive professional in Kuala Lumpur to handle customer requests for vehicle servicing and maintenance. The role requires a Diploma or Bachelor's Degree in Engineering/Automotive and 2-4 years of experience in automotive service. Responsibilities include managing breakdowns and coordinating repairs, along with providing excellent customer service. The position offers contract employment, covered medical expenses, and opportunities for career growth within an international environment.