Global E‑commerce Operations Specialist (Shopify)

TOPCLOU NAILHAUS SDN. BHD.; Kepong; On-site; MYR 150,000 - 200,000; Full time

Job summary

A growing e-commerce brand based in Kuala Lumpur is seeking an E-commerce Operations Executive to manage international order fulfilment and optimize e-commerce platforms primarily on Shopify. The ideal candidate will have a diploma in a relevant field and 1–3 years of experience, though fresh graduates are encouraged to apply. Strong communication skills in English and Mandarin are required, along with attention to detail and organizational abilities. This role involves problem-solving and supporting sales campaigns, contributing to the brand's growth in global markets.

Qualifications

• 1–3 years experience in e-commerce operations, order fulfilment, or online retail support.
• Fresh graduates are welcomed as training is provided.
• Experience working with logistics partners or cross-border shipping is a plus.

Responsibilities

• Manage end-to-end order processing.
• Oversee day-to-day operations of e-commerce channels.
• Support simple sales campaigns and promotions.

Skills

Detail-oriented

Strong communication skills

Organizational skills

Problem-solving

E-commerce knowledge

Education

Diploma or Degree in E-commerce, Business, Marketing, Operations

Tools

Shopify

Job description

A growing e-commerce brand based in Kuala Lumpur is seeking an E-commerce Operations Executive to manage international order fulfilment and optimize e-commerce platforms primarily on Shopify. The ideal candidate will have a diploma in a relevant field and 1–3 years of experience, though fresh graduates are encouraged to apply. Strong communication skills in English and Mandarin are required, along with attention to detail and organizational abilities. This role involves problem-solving and supporting sales campaigns, contributing to the brand's growth in global markets.