General Manager Business Development

DHL Asia Pacific Shared Services Sdn Bhd; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company is seeking a Business Development Manager to design and execute growth strategies while optimizing costs. This role demands a proven track record in sales and business development within the logistics sector, with a minimum of 5 years of experience. Strong leadership, adaptability, and customer orientation are crucial. Candidates must be fluent in English. The position is based in Malaysia, Johor and offers a dynamic and collaborative work environment.

Qualifications

• Minimum 5 years of business development experience in a similar 3PL or Contract Logistics role.
• Proven track record in large-scale BD and sales within the logistics industry.
• Fluent in English, both written and spoken.

Responsibilities

• Develop innovative sales plans and profit targets.
• Identify and report emerging business prospects.
• Take full accountability for profit and loss performance.

Skills

Business development experience

Sales expertise

Leadership

Effective communication

Customer orientation

Job description

Responsibilities

• Design and Execute Growth Strategies: Develop innovative sales plans, tactical approaches, and profit targets to drive sustainable growth.
• Spot Opportunities: Identify and report emerging business prospects in target markets, turning insights into actionable strategies.
• Own the Numbers: Take full accountability for profit and loss performance.
• Expand Market Presence: Increase market share in existing segments while unlocking new business development opportunities.
• Deliver Results: Consistently achieve revenue, profitability, and sales growth targets.
• Build Loyalty: Foster strong, lasting relationships with existing customers to enhance retention and satisfaction.
• Customer Care: Respond promptly and effectively to inquiries and complaints, ensuring exceptional service.
• Lead Strategic Engagements: Act as the primary interface for key corporate customers, driving impactful partnerships.
• Strategic Advisor: Provide actionable marketing and sales insights to the leadership team for informed business reviews and evaluations.
• Support Business Direction: Partner with the BD department to refine strategic directives and align initiatives with organizational goals.
• Drive Growth: Champion new business opportunities and lead initiatives that accelerate revenue streams.
• Market Intelligence: Conduct market profiling to uncover trends and identify untapped opportunities.
• Sales Leadership: Spearhead sales campaigns that deliver measurable results.
• Collaborate Across Divisions: Work closely with DHL Express and DGF to leverage cross-selling opportunities and optimize market sizing.
• Hit the Targets: Consistently achieve sales and business objectives.
• Optimize Costs: Analyze cost structures and implement improvement measures to enhance profitability.

Requirements

• Minimum 5 years of business development experience in a similar 3PL or Contract Logistics role.
• Proven track record in large-scale BD and sales within the logistics industry.
• Demonstrated success in achieving BD/Sales targets in 3PL or Contract Logistics.
• Strong leadership through effective communication.
• Language Proficiency: Fluent in English, both written and spoken.
• Industry Knowledge: Solid experience in the 3PL or Contract Logistics.
• Operational Expertise: Proven ability to manage logistics operations effectively.
• Business Development Acumen: Skilled in proposal design, costing, and commercial strategy.
• Implementation Experience: Hands‑on involvement in executing complex projects.
• Tech‑Savvy: Strong IT skills relevant to logistics and supply chain solutions.
• Presentation Excellence: Ability to deliver compelling presentations to diverse audiences.
• Leadership & People Management: Inspire and guide teams toward high performance.
• Adaptability: Thrive in dynamic environments with constant changes and information gaps.
• Team Spirit: Positive outlook and collaborative approach.
• Customer Orientation: Understand and anticipate customer needs, delivering solutions with efficiency and care.
• Business Acumen: Apply financial and commercial principles to drive profitability and performance.
• Cross‑Border Thinking: Maintain a global perspective, adapting strategies to cultural and market nuances.
• Shaping Direction: Leverage organizational strengths and market insights to secure competitive advantage.
• Constructive Challenge: Foster a culture where ideas are valued and the status quo is questioned for continuous improvement.
• Building & Leading Teams: Attract, develop, and inspire talent to achieve exceptional results.
• Partnership Building: Cultivate strong relationships with stakeholders, partners, and colleagues to achieve mutual goals.
• Commitment to Excellence: Set high standards and persistently strive for best‑in‑class outcomes.