FULL TIME RETAIL SALES ASSISTANT - CASEBANG @ IOI CITY MALL (OPENING ON NOV)

RPG Commerce; Putrajaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

An innovative retail company in Putrajaya seeks a full-time Retail Sales Assistant. The successful candidate will be customer-oriented, passionate about sales, and effectively communicate brand knowledge. Responsibilities include managing store operations, assisting customers, resolving enquiries, and maintaining inventory. The role requires fluency in English and Bahasa Malaysia, with a preference for candidates with retail experience. Additional benefits include ongoing training and a supportive work environment.

Benefits

EPF, SOCSO, EIS provided

Travel allowance

On-the-job training

Structured career progression

Qualifications

• Able to communicate fluently in English & Bahasa Malaysia.
• Adaptable to using POS system and credit card terminals.
• Strong communication and interpersonal skills.
• Previous retail experience is an advantage.

Responsibilities

• Achieve and maintain in-store retail operations standards.
• Welcome customers and assist in product purchases.
• Handle customer enquiries and complaints professionally.
• Learn and share brand and product knowledge.
• Oversee weekly restocking and inventory updates.
• Work 6 days a week, including weekends.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Communication skills

Interpersonal skills

Tools

POS system

Credit card terminal

Job description

FULL TIME RETAIL SALES ASSISTANT - CASEBANG @ IOI CITY MALL (OPENING ON NOV)

About us
CASEBANG is an innovative brand specializing in customizable smartphone cases. They introduced the first replaceable magnetic back cover phone case, allowing users to effortlessly swap styles to match their mood or outfit. This design not only offers aesthetic versatility but also helps reduce environmental waste by minimizing the need for multiple cases. CASEBANG's products are compatible with various phone models, including iPhone and Samsung devices, and support MagSafe accessories. The brand has also collaborated with popular franchises like Pokémon to offer unique and trendy designs, combining style with functionality to deliver a personalized and practical user experience.

Please do visit our official website and social media to have a closer look at our products:
Website: https://www.casesvault.com/pages/about-us.
Tiktok: https://www.tiktok.com/@shopcasebangmy?_t=ZS-8yVJtOxxmoU&_r=1
Instagram: https://www.instagram.com/shopcasebang_myigsh=MWE1b200MW9uMmJlYQ==

Job Description
To be successful as a shop assistant, you should be customer-oriented, driven and passionate about driving sales and sharing the brand & product knowledge. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

Requirements

Able to communicate fluently in English & Bahasa Malaysia (Mandarin/Tamil proficiency will be an added advantage).

Able to adapt to using outlet POS system, credit card terminals.

Have strong communication and interpersonal skills.

Previous retail working experience will be an added advantage.

Responsibilities

Achieve and maintain the best in-store retail operations standards.

Welcome customers into the store & helping customers to identify and purchase products.

Attend to customers’ enquiries & complaints and able to resolve with high professionalism.

Learn and share brand & product knowledge with customers.

Oversee weekly restocking & inventory updates.

Work 6 days a week, able to work on weekends.

EPF, SOCSO and EIS provided

Travel allowance provided

Additional Benefits

On-the-Job ongoing training and professional development.

Friendly and supportive working environment.

Structured Career Progression and Job Promotion.