Front Office Leader: Guest Experience & Operations

Landison Hotel; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent hospitality establishment in George Town, Malaysia, is seeking a Front Office Supervisor. This role involves supervising daily front office operations, ensuring exceptional guest service, and leading the front office team. The ideal candidate will have strong leadership skills, a commitment to guest satisfaction, and the ability to manage the front office's administrative functions effectively. Join a dynamic team to enhance guest experiences and optimize hotel operations in a vibrant environment.

Qualifications

• Proven experience in a front office or guest services role within the hotel industry.
• Ability to lead and motivate a team effectively.
• Strong organizational and multitasking skills.

Responsibilities

• Supervise daily front office activities and ensure guest satisfaction.
• Lead the front office team, conducting briefings and training.
• Prepare and review operational reports and manage expenses.

Skills

Strong leadership

Excellent communication

Guest service orientation

Problem-solving

Job description

A prominent hospitality establishment in George Town, Malaysia, is seeking a Front Office Supervisor. This role involves supervising daily front office operations, ensuring exceptional guest service, and leading the front office team. The ideal candidate will have strong leadership skills, a commitment to guest satisfaction, and the ability to manage the front office's administrative functions effectively. Join a dynamic team to enhance guest experiences and optimize hotel operations in a vibrant environment.