Front Desk Supervisor: Elevate Guest Experience & Team Leadership

Hilton Worldwide, Inc.; Kedah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global hospitality company is seeking a Front Desk Supervisor in Kedah, Malaysia. You will be responsible for supervising front desk operations, managing guest relations, and providing training to new team members. Ideal candidates should have strong interpersonal skills, experience in hospitality, and effective communication abilities. A high school diploma and proficiency in English are required, as well as the ability to handle stressful situations deftly. Join a team committed to providing exceptional guest experiences.

Qualifications

• Ability to read, write, and communicate effectively in English.
• 2 to 3 years of related working experience preferred.
• Ability to work under pressure and manage stressful situations.

Responsibilities

• Supervise Front Desk staff to ensure smooth operations.
• Resolve guest concerns and handle emergencies.
• Train and support new team members.

Skills

Interpersonal skills

Computer literacy

Effective communication

Problem-solving

Education

High school diploma or equivalent

Tools

Hilton property management systems

Job description

A global hospitality company is seeking a Front Desk Supervisor in Kedah, Malaysia. You will be responsible for supervising front desk operations, managing guest relations, and providing training to new team members. Ideal candidates should have strong interpersonal skills, experience in hospitality, and effective communication abilities. A high school diploma and proficiency in English are required, as well as the ability to handle stressful situations deftly. Join a team committed to providing exceptional guest experiences.