Front Desk Manager

Club Med; West Coast Division; On-site; MYR 30,000 - 40,000; Full time

Job summary

An international hospitality company is seeking a G.O Front Desk Manager in Malaysia, Sabah. The successful candidate will oversee and motivate a team of 20 to 25 staff, ensuring exceptional guest experiences and compliance with safety regulations. This role requires strong people skills, multilingual proficiency, and a passion for hospitality. Join us to lead a dynamic team and create memorable stays for our international guests.

Qualifications

• Experience in hospitality management or front desk operations.
• Ability to unite and motivate a diverse team.
• Strong communication skills in at least two languages.

Responsibilities

• Oversee and motivate an international team of 20 to 25 employees.
• Coordinate all reception activities and customer interactions.
• Ensure compliance with health and safety regulations.

Skills

Sociability

Multilingualism

Team motivation

Problem-solving

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Oversee, unite and motivate an international team of 20 to 25 employees (evaluations, training with the University of Talents, development opportunities...)
• Coordinate all reception activities
• Inform, coordinate and organise the customers' stay and meet their expectations
• Develop local sales in the resort
• Guarantee compliance with Club Med health and safety rules as well as maintenance of the resort's assets
• Unite and motivate your teams around the defined objectives and support their development

In becoming a G.O Front Desk Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.